Ratings based on 928 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
excellent
Comment from Hotel Management
30 May 2024 by Ariana Lucas. Quality Assurance, Hotel Management
Dear Mrs. Muñoz,What a joy to know that you enjoyed your experience at the Tryp by Wyndham Guayaquil!We will be waiting for you on your next visit to offer you the excellent service that characterizes us, this is your home.Sincerely,Ariana Lucas.Quality coordinator.
by A verified traveler
Posted 28 May 2024
Safe and front desk very professionals
Comment from Hotel Management
28 May 2024 by Ariana Lucas. Quality Assurance, Hotel Management
Dear Mr. Guaman,Thank you for taking the time to rate your experience at the Tryp by Wyndham Guayaquil, we appreciate your comments.It is very important for us to know that our guests are satisfied with our service and we value their feedback.We will be waiting for you on your next visit to offer you the excellent service that characterizes us, remember that this is your home.Sincerely,Ariana Lucas.Quality coordinator.
by A verified traveler from Juana Diaz
Posted 28 May 2024
Location and facilities.
Comment from Hotel Management
28 May 2024 by Ariana Lucas. Quality Assurance, Hotel Management
Dear Mr. Pozo,What a joy to know that you enjoyed your experience at the Tryp by Wyndham Guayaquil!We will be waiting for you on your next visit to offer you the excellent service that characterizes us, this is your home.Sincerely,Ariana Lucas.Quality coordinator.
by A verified traveler
Posted 18 May 2024
There must have been a concert last night because it was very loud until 2:00
Comment from Hotel Management
22 May 2024 by Ariana Lucas Coordinadora de Calidad., Hotel Management
Dear Miss WohlfordI appreciate you taking the time to share your comments with us. We appreciate the opinions of our guests and want to improve continually. I am sorry that your experience was not memorable due to the perceived noise. I am very pleased to inform you that we are carrying out soundproofing work in our rooms in order to improve the product we have for our guests. It will be a pleasure to serve you again and exceed your expectations.Cordially Ariana LucasQuality coordinator
by A verified traveler
Posted 18 May 2024
The best service ever
Comment from Hotel Management
20 May 2024 by Ariana Lucas. Quality Assurance, Hotel Management
Dear Mrs. Marin,Thank you for taking the time to rate your experience at the Tryp by Wyndham Guayaquil, I personally appreciate your comments,the same that I will share with the team, who will be happy to hear from you.It is very important for us to know that our guests are satisfied with our service and we value their feedback.It is a pleasure to know that you enjoyed our service, we are committed to the quality and satisfaction of our guests.We will be waiting for you on a next visit in this, your home.Sincerely,Ariana Lucas.Quality coordinator.
by A verified traveler
Posted 15 May 2024
Excellent costumer service I’ll come back
Comment from Hotel Management
15 May 2024 by Ariana Lucas. Quality Assurance, Hotel Management
Dear Mr. Vivas,What a joy to know that you enjoyed your experience at the Tryp by Wyndham Guayaquil!We will be waiting for you on your next visit to offer you the excellent service that characterizes us, this is your home.Sincerely,Ariana Lucas.Quality coordinator.
by A verified traveler
Posted 2 May 2024
We had a good time with my wife. The room was great and the breakfast delicious.
Comment from Hotel Management
8 May 2024 by Ariana Lucas. Quality Assurance, Hotel Management
Dear Mr. Briones,Thank you for taking the time to rate your experience at the Tryp by Wyndham Guayaquil, we appreciate your comments.It is very important for us to know that our guests are satisfied with our service and we value their feedback.We will be waiting for you on your next visit to offer you the excellent service that characterizes us, remember that this is your home.Sincerely,Ariana Lucas.Quality coordinator.
by A verified traveler from Portoviejo
Posted 26 Apr 2024
Comment from Hotel Management
18 May 2024 by Ariana Lucas. Coordinadora de Calidad., Hotel Management
Estimado Sr.Uscocovich¡Gracias por calificar su experiencia en el Tryp by Wyndham Guayaquil!Será un placer para nosotros atenderle en una próxima ocasión y hacer de su visita una experiencia memorable.Cordialmente,Ariana Lucas.Coordinadora de Calidad.
by A verified traveler
Posted 24 Apr 2024
Excelente atención
Comment from Hotel Management
24 Apr 2024 by Ariana Lucas. Coordinadora de Calidad., Hotel Management
Estimado Sr. Garboza,¡Gracias por calificar su experiencia en el Tryp by Wyndham Guayaquil!Será un placer para nosotros atenderle en una próxima ocasión y hacer de su visita una experiencia memorable.Cordialmente,Ariana Lucas.Coordinadora de Calidad.
by A verified traveler from Cuenca
Posted 21 Apr 2024
Comment from Hotel Management
15 May 2024 by Ariana Lucas. Coordinadora de Calidad., Hotel Management
Estimada Srta. Machuca,Lamento que su experiencia no haya cumplido con sus expectativas, la opinión de nuestros huéspedes es primordial para implementar mejoras continuas por lo que por favor le invitamos a que nos indique cómo podemos mejorar y brindarle una estancia placentera. Será un placer atenderle nuevamente y causar una impresión memorable en usted. Cordialmente,Ariana Lucas.Coordinadora de Calidad.
