Ratings based on 120 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 27 Feb 2024
Amazing stay! The room was clean and spacious with a beautiful view. I loved the rooftop pool area. I ate at the restaurant upstairs too, great food and service. Would stay again!
Comment from Hotel Management
1 Mar 2024 by Assurance Quality Manager, Hotel Management
Dear Kara- Jo, Thank you for sharing your experience! We are glad to hear that you had an amazing stay at River Garden Hotel & Suites.Your feedback will be valuable to future guests.We look forward to welcoming you back soon!Best Regards, Anabell Mendieta MontoyaAssurance Quality Manager
by A verified traveler
Posted 26 Feb 2024
La habitación sencilla. Para ser un hotel nuevo está muy descuidado.
Comment from Hotel Management
1 Mar 2024 by Assurance Quality Manager, Hotel Management
Estimada Elizabeth, Gracias por compartir su opinión acerca de River Garden Hotel & Suites. Lamentamos escuchar que la habitación no cumplió con sus expectativas. Tomaremos en cuenta su feedback para mejorar nuestros servicios.Agradecemos su visita y esperamos contar con su presencia en una próxima ocasión.¡Que tengas un excelente día!Saludos, Anabell Mendieta MontoyaAssurance Quality Manager
by A verified traveler
Posted 27 Jan 2024 on Hotels
by A verified traveler
Posted 29 Dec 2023
I liked my stay there
Comment from Hotel Management
23 Mar 2024 by Assurance Quality Manager, Hotel Management
Dear Chen, Thank you for your review, Chen! We are glad to hear that you enjoyed your stay at River Garden Hotel & Suites. We appreciate your feedback and look forward to welcoming you back in the future.Best Regards, Anabell Mendieta MontoyaAssurance Quality Manage
by A verified traveler
Posted 9 Dec 2023
by A verified traveler
Posted 29 Nov 2023
The property nice
by A verified traveler
Posted 23 Nov 2023
The property was fine but for two hotels in a row we were allocated very bad rooms having booked with expedia
by A verified traveler
Posted 20 Nov 2023
by A verified traveler
Posted 18 Nov 2023
The room was lovely. The pool on the 18th floor was wonderful. We loved everything!