Ratings based on 984 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Great quiet clean rooms nice place the only bad side was the restaurants only have sandwich's for dinner, we arrived at 10:30pm after a long day traveling without food (plane) we wanted a room service but wasn't available at that time we arrived hopefully they can rearrange kitchen hours thanks
Comment from Hotel Management
3 Jun 2024 by Liss Caicedo R, Hotel Management
Dear Eulalia,Thank you for sharing your feedback about your recent stay with us. We understand about the kitchen issue, it was under maintenance we are sorry this affected your experience. We are working on it to deliver a better service.
by A verified traveler
Posted 3 Jun 2024
Property is great but area is commercial. As it’s just an overnight stop close to the airport it serves its purpose well.
Comment from Hotel Management
3 Jun 2024 by Liss Caicedo R, Hotel Management
Dear Mike,Thank you for your feedback. We are pleased to know we covered your trip needs, hope to see you soon!
by A verified traveler
Posted 2 Jun 2024
Cómoda para estar cerca del hotel
Comment from Hotel Management
3 Jun 2024 by Liss Caicedo R, Hotel Management
Estimada Elizabeth,Gracias por compartirnos sus comentarios sobre su reciente estadía con nosotros. Nos complace saber que le brindamos comodidad en su experiencia. Esperamos tener el gusto de atenderla nuevamente muy pronto.
by A verified traveler
Posted 2 Jun 2024
Outstanding service. Great on-site dining. Beautifully maintained property.
Comment from Hotel Management
3 Jun 2024 by Liss Caicedo R, Hotel Management
Dear John,Thank yu for sharing your feedback about your recent stay with us. Love to know our facilities and team service delivered a great experience for you.
by A verified traveler
Posted 1 Jun 2024
Great staff and attentive to last minute request. I emailed their front desk about an hour before the flight arrived and they made sure the shuttle was waiting.
Comment from Hotel Management
3 Jun 2024 by Liss Caicedo R, Hotel Management
Dear Elizabeth,Thank you for sharing your comments about your recent stay with us. We love to know we matched your expectations and delivered a nice experience for you. Hope we get to serve once more soon.
by A verified traveler
Posted 30 May 2024
This a terrific airport hotel. The only reason for the average rating asking about the area around the property is because it’s an airport hotel. Otherwise it exceeded expectations as to staff, design, service and amenities. Highly recommended.
Comment from Hotel Management
30 May 2024 by Liss Caicedo R, Hotel Management
Dear Allan D,Thank you for sharing your feedback about your recent stay with us. We love to know we matched your expectations and get to serve you once again.
by A verified traveler
Posted 29 May 2024
Good
Comment from Hotel Management
30 May 2024 by Liss Caicedo R, Hotel Management
Dear Juan,Thank you for sharing your feeback about your recent stay with us. Hope we matched your expectations and delivered a nice experience.
by A verified traveler
Posted 26 May 2024
This is probably the 4th time I stay at the hotel and everytime I'm there is a pleasant experience. Wonderful!
Comment from Hotel Management
27 May 2024 by Liss Caicedo R, Hotel Management
Dear Luis,Thank you so much for sharing your feedback about your recent stay with us. We love to know you keep on choosing us and hope we keep it that way!
by A verified traveler from COLLEGE POINT
Posted 24 May 2024
Comment from Hotel Management
27 May 2024 by Liss Caicedo R, Hotel Management
Estimada Irene,Gracias por compartirnos su evaluación a nuestro hotel. Esperamos haber cumplido con sus expectativas y tener el gusto de asistirla en una futura oportunidad.
by A verified traveler
Posted 20 May 2024
Overnighting at GYE? Can’t go wrong here. Highly recommend.
Comment from Hotel Management
20 May 2024 by Liss Caicedo R, Hotel Management
Dear Ronald,Thank you for sharing your comments about your recent stay. We love to know we delivered such an amazing experience!
