Ratings based on 71 Verified Reviews
4.1 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Nice place to stay
Posted 27 Nov 2022 on HotelsSmooth check in and attentive hosts. Construction in the area made transportation a small challenge, but this was outside of the control of the site. Excellent pools and good restaurant. Beautiful view of the beach.
Comment from Hotel Management
28 Nov 2022 by E Concierge, Hotel Management
We are glad you have enjoyed your days with us.It's a pleasure to host you!!
by A verified traveler
Posted 23 Oct 2022 on Hotels
Comment from Hotel Management
26 Oct 2022 by E Concierge, Hotel Management
Muchas gracias por elegir nuestro Propiedad en esta ocasión, esperamos volver a tener la oportunidad de servirla en un proximo futuro.
by A verified traveler
Posted 10 Oct 2022 on Hotels
Comment from Hotel Management
12 Oct 2022 by E Concierge, Hotel Management
Hola Eric,Gracias por la puntuacion colocada en referencia a su reciente visita a nuestra propiedad!
by A verified traveler
Posted 7 Aug 2022
by A verified traveler
Posted 9 Jul 2022
Xeliter is great. We have stayed at the complex 6 times, but unit 3-43 was in very bad shape. Not only dirty with spiderwebs in every corner but also a térmites problem in the doors and door frames, etc. Specially the main bedroom bathroom. But the worse was the leak on the second bathroom ceiling. The bathroom was flooded, everything wet, maintenance came for some time. They “fixed it” until that night it got worse. We left the next day. Regardless I would say Karina (cleaning lady) was very helpful and Luis was nice and helpful doing our check in and check out. Service and food alternatives at Coco’s restaurant not like before. Some waiters like Lloel, try to be helpful but they badly need training and the place cries hard for Management. So sad all of this is happening at a place we have liked for so long.
Comment from Hotel Management
14 Jul 2022 by E Concierge, Hotel Management
Hello Adriana,
Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success.
Thorough cleaning is an absolute must for Xëliter and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness in our hotels, for future occasions we strongly encourage you to contact our reception in the event of finding any area of uncleanliness, this will allow us to bring your remarks to the attention of our housekeeping management.
We appreciate the time you took to share your concerns, and we hope that you will allow us to better serve you in the future.
by A verified traveler
Posted 7 May 2022
by A verified traveler
Posted 13 Apr 2022 on Hotels
Comment from Hotel Management
3 May 2022 by E Concierge, Hotel Management
Le agradecemos que eligiera nuestro Xëliter Marbella para esta ocasión y por su puntuacion a nuestra propiedad.
by A verified traveler from Bronx
Posted 28 Sep 2021
The Property was very ample in space and very comfortable.
by A verified traveler from Sunrise
Posted 27 Sep 2021
by A verified traveler
Posted 19 Sep 2021
Beautiful and peaceful place
