Ratings based on 84 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Saint Petersburg
Posted 13 Apr 2024
I arrived to this overnight, pre-airport stay and was confused initially as this is a house that someone lives in within residenciales behind the airport. The house was similar to my grandmother’s home with an overwhelming number of personal trinkets. I was given a bedroom on the first floor near the personal living room that had an entire wall that was a glass window where anyone could see in and if you close the curtain there were no windows for natural light. Awkward also, the loud television show and repeated phone calls that the homeowner took forcing me to need to use headphones. There were at least ten spiders I killed in my less than clean bathroom that boasted a widowmaker hot water system- complete with electrical wire coming out of the shower.i didn’t sleep largely in part to spiders and lack of privacy and left before 3 am. I took plenty of pics though there is not a place for them here.
Plus: hot water for instant coffee and WiFi for guest use. Pretty much all the positives I can find.
Comment from Hotel Management
24 Apr 2024 by SOD LUCI, Hotel Management
Here in NOVOHOSTAL B&B we do appreciate your valuable time, letting us know about your experience during your stay with us. Thank you for choosing us among many other options for our accommodation night near to LA AURORA INTERNATIONAL AIRPORT.
by A verified traveler
Posted 14 Feb 2024 on Travelocity
Good
Comment from Hotel Management
19 Feb 2024 by Luci SOD , Hotel Management
AGRADECEMOS EN NOVOHOSTAL B&B Su lugar de descanso en Ciudad de Guatemala, su elección y preferencia, será siempre bienvenido usted y su familia!
by A verified traveler
Posted 22 Jan 2024
The lady in the front desk was beyond amazing made us feel right at home and even gave us tips on food to order and arranged transportation for us. The bed was so comfy and alll the linens smelled beautiful. Thank you for a great night stay.
Comment from Hotel Management
25 Jan 2024 by Luci SOD , Hotel Management
Here in NOVOHOSTAL B&B Your place to rest in Guatemala city, near to La Aurora International airport, we do appreciate letting us know about your experience during your stayed with us. We do appreciate your time and also you will be Always Welcome and we do keep doing what we have been doing with enthusiasm, great effort and in all the way possible through a commitment of quality and service to our guests.
by A verified traveler
Posted 20 Oct 2023 on Travelocity
Comment from Hotel Management
10 Nov 2023 by Luci, Hotel Management
Thank You. Gracias Ms. Linda.
by A verified traveler from NEWBURY PARK
Posted 9 Jun 2023
very nice little place. right next to La Auroa airport. the owner was great, trying to make you feel like home.
Comment from Hotel Management
23 Jun 2023 by Luci , Hotel Management
Here in NOVOHOSTAL B&B Your place to rest in Guatemala city, near to LA AURORA International airport, we do appreciate your time and thank you for letting us know about your staying with us here, You are pretty welcome!
by A verified traveler
Posted 16 May 2023
Friendly, efficient host.
Comment from Hotel Management
20 May 2023 by Host, Hotel Management
THANK YOU. Here in NOVOHOSTAL B&B we are glad to have guests like you, those who make us to keep doing what we used to do with great effort and well-done customer service. Always welcome!
by A verified traveler
Posted 12 Nov 2022
Excellent customer service /
One of the best place to stay around here near Guatemala airport.
Very clean , quiet, nice area.
From San Francisco, CA
Cesar D.
Comment from Hotel Management
13 Nov 2022 by Luci, Hotel Management
Thank you very much!. Muchas gracias! Estimado huesped Sr. César D. en NOVOHOSTAL B&B Su lugar de descanso en Cd. de Guatemala nos complace ser de su elección y preferencia entre otras opciones de alojamiento. Bienvenido !
by A verified traveler
Posted 10 Mar 2022
The rooms are clean and very spacious, the staff are very helpful.
Comment from Hotel Management
19 Mar 2022 by Luci, Hotel Management
Thank you for choosing us NOVOHOSTAL B&B Your place to rest in Guatemala city, near to La Arurora international airport. We appreciate to take minutes of your time and letting us know about your stay with us and help others to know what we do offer and how our bedrooms are. We keep doing what we do with enthusiasm and pleasure. Always WELCOME!
by A verified traveler
Posted 3 Mar 2022
Our host was gracious and attentive. Safe gated area with security. Very convenient location 10 min drive to the airport.
Comment from Hotel Management
3 Mar 2022 by Luci , Hotel Management
Thank you Mrs. Melina. You will be welcome anytime, and we do appreciate your time in letting us know how was your experience staying with us, NOVOHOSTAL B&B Your place to rest in Guatemala city, near to La Aurora International airport.
by A verified traveler
Posted 19 Dec 2021
Excellent
Comment from Hotel Management
20 Dec 2021 by LUCITA JORDAN, Hotel Management
Thank You for letting us know about your stay with us.
Here in NOVOHOSTAL B&B Your place to rest in Guatemala, you will be welcome anytime!
Happy Holidays!
