Ratings based on 163 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 May 2024
Great hotel. Big, comfortable room. Excellent service. And the complementary breakfast was delicious.
4 out of 5
by A verified traveler

Posted 29 Mar 2024
El hotel está un poco fuera de la zona rosa, pensamos que era seguro para caminar desde ahí, pero en nos recomendaron no hacerlo después de caer el sol. Por lo demás estuvo muy bien.
4 out of 5
by A verified traveler

Posted 12 Mar 2024
Nice property. Very clean and comfortable. Good security. Great location for medical services and close to best part of town.
4 out of 5
by A verified traveler

Posted 8 Mar 2024
We didn’t have a hot shower the whole time we were there…
5 out of 5
by A verified traveler

Posted 26 Feb 2024
Very well kept. Excellent staff. The restaurant nearby has weekend music if you’re sensitive to noise.
5 out of 5
by A verified traveler from Port Orchard

Posted 23 Feb 2024 on Orbitz
Nice property comfortable rooms. Lovely pillows but hard beds😊
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Feb 2024 on Hotels
4 out of 5
by A verified traveler from Port Orchard

Posted 16 Feb 2024 on Orbitz
Pleasant and very helpful staff
5 out of 5
by A verified traveler

Posted 24 Jan 2024
This is a beautiful property. We stayed here on our first night in Guatemala and 10 days later for our last night. The first room was adequate and had a non-chain hotel vibe. Very secure. Staff was helpful and forgiving of our minimal Spanish. The second room we stayed in upon returning to Guatemala City was awesome.
5 out of 5
by A verified traveler

Posted 18 Jan 2024
Conveniently located near airport in safe area. The staff was very attentive