Ratings based on 960 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Richmond
Posted 3 May 2024
Helpful staff
by A verified traveler
Posted 1 May 2024
I traveled alone with my 3 kids and the staff were very kind. My room was on the second floor and they offered to change it to first floor after seeing I was traveling alone and with luggage. We were too tired to wait the 30 minutes so we took our original room. They were able to help us bring up our luggage to our room. I would definitely recommend this place and I will be staying here again.
by A verified traveler
Posted 29 Apr 2024
Nice
by A verified traveler
Posted 27 Apr 2024
Location
by A verified traveler from Rockland
Posted 26 Apr 2024
Nothing
by A verified traveler
Posted 23 Apr 2024
by A verified traveler
Posted 22 Apr 2024
Staff very friendly professional excellent customer service
by A verified traveler
Posted 18 Apr 2024
Todo estuvo bien
by A verified traveler
Posted 17 Apr 2024
The remodeled rooms were wonderful.
by A verified traveler
Posted 11 Apr 2024
Good location.
Comment from Hotel Management
12 Apr 2024 by Lucia , Hotel Management
Muchas gracias por llenar nuestra encuesta, sus comentarios son muy importantes para nosotros y trabajamos diariamente por el confort de nuestros huespedes. Le esperamos en su proxima visita a Guatemala.
