Ratings based on 34 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.3 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
The kitchenette does not work.
Posted 18 Mar 2024 on HotelsThe booking picture shows a complete kitchenette with microwave toaster stove and fridge, however there no microwave and the toaster hardly works and is is on really bad shape.
There are no cooking or eating utensils therefore of you book this property thinking you will have the ability to cook something bring your own or book elsewhere.
BTW. People that takes care of the property are GREAT employees, make you feel welcome.
Comment from Hotel Management
19 Mar 2024 by Altamira, Hotel Management
Our mission is to serve you. The kitchen has crockery, glassware, cutlery and basic utensils such as a paddle, spatula and cooking spoons. These utensils are found in kitchen cabinets. Standard Suites do not have microwaves.
by A verified traveler
Posted 15 Dec 2023 on Hotels
Very kind personnel. Quiet and silent place. They asked for my transportation to the airport, on time and excellent service. I plan to use this facility in the future,
by A verified traveler
Posted 17 Mar 2023 on Hotels
by A verified traveler
Posted 19 Dec 2022
by A verified traveler
Love the place
Posted 31 Oct 2022 on HotelsGreat location. Easy check-in
Comment from Hotel Management
15 Nov 2022 by Altamira, Hotel Management
It is a pleasure to serve you
by A verified traveler
Posted 13 Mar 2022
by A verified traveler
Posted 25 May 2021
There was a lack communication, rooms without water to drink, soap, towels and the toilet got locked durong the night
Comment from Hotel Management
1 Jun 2021 by Hotel Management, Hotel Management
Dear Anonymous Guest,
We are sorry to hear your stay didn’t meet your standards. I wish we could have been able to assist you as you deserve. However, it seems like the lack of communication that you mention was the main reason for your troubles, but we have to admit it was in both ways. We always offer free purified water for our guests upon request. We try to have as little impact on our environment & that’s why you won’t see plastic bottles in each room, but each room has a pitcher that you can fill from our eco-filters as many times as you like. Regarding the soap and the towels, we have never offered a room without these included in the bathroom. These are basic supplies and always included. Again, if these were missing and if your bathroom was locked, all members from our staff have specific instructions and a special key to open the doors and access to the supply storage room. All you had to do was ask the person in charge of the front desk. We sincerely like to offer our apologies for the inconveniences and hope that we can better serve you in the future and give you a special discount for your troubles.
Kind regards, Hotel Management.
by A verified traveler
Posted 24 Dec 2019 on Orbitz
by A verified traveler
Posted 18 Nov 2019
Over all property was in good condition. I was not expecting to be an appartment. You get a full kitchen living room and dinning room. Good location. It is close to an airport and off the main street so it was getting a little noisy. Price was great and it is close to everything. They have 24h desk service. Overall I would recomend staying there.
Comment from Hotel Management
19 Nov 2019 by Altamira, Hotel Management
We appreciated your comments. We hope to see you soon.
