Ratings based on 994 Verified Reviews

3.8 out of 5
85% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jan 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Dec 2023
5 out of 5
by A verified traveler from IRVINE

This traveler left a rating score only Posted 29 Dec 2023
3 out of 5
by A verified traveler

Posted 25 Dec 2023
Everything was great about the resort except their heating system. Even after adjusting the heater to 30celcius, the room temperature was at 17 celcius all evening. The staff had to bring in a portable heater which only helped a bit. Think it was because the place was fully booked and their heater couldn’t handle the volume.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Dec 2023
1 out of 5
by A verified traveler

Posted 7 Dec 2023
Not worth paying a premium for the resort stay. The mattress was too soft and uncomfortable, the bedsheets smells of animals poop and my son slipped fell inside the slippery toilet floor. =(
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Dec 2023 on Hotels
4 out of 5
by A verified traveler

Posted 20 Nov 2023
Much better than expected for a safari hotel! Loved the shuttle and proximity to the park
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Nov 2023 on Hotels
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