Ratings based on 237 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Very convenient

Posted 16 Nov 2023 on Hotels
I always stay at this hotel, location is very good, it has a very nice swimming pool and food and breakfast is also very good
5 out of 5
by A verified traveler

Posted 11 Apr 2023
beautiful property
4 out of 5
by A verified traveler

Posted 12 Sep 2021
Excellent location and property. It would be nice if they served food and beverage by the pool.
Comment from Hotel Management
16 Sep 2021 by Nola, Hotel Management
Dear Lisa, Warm greeting from Pullman Hotel & Pullman Living Dongguan Forum. We very much appreciate your comments regarding your stay at the Pullman Hotel & Pullman Living Dongguan Forum. Your feedback is very important for us to improve service. I told our pool team members, when you come our hotel next time, please tell them you would like beverage, they will be at your service. Our team member will present you memu and serve beverage by the pool. Since we would like to ensure our pool water's quality very good, so we suggest our guest eat food in restaurant. Your understanding will be highly appreciated. Thank you again for sharing your experience, and we hope your next visit will be better. Sincerely,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 May 2021 on Hotels
5 out of 5
by A verified traveler

the best in Dongguan

Posted 23 Mar 2021 on Hotels
Quite nice garden view at the middle of city
5 out of 5
by A verified traveler

so touched by the service

Posted 7 Sep 2020 on Hotels
I am so touched by the bell boy when I checked out. Sincerely helped me out while I was getting DIDI. Thanks!
Comment from Hotel Management
15 Sep 2020 by Hotel Manager, Hotel Management
We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again! Sincerely, Pullman Dongguan Forum
5 out of 5
by A verified traveler

Posted 21 Dec 2019 on Orbitz
Wifi and Ethernet at dialup speeds and lack connection consistency. Almost everything went to perfection.
Comment from Hotel Management
2 Jan 2020 by Hotel Manager, Hotel Management
We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again! Sincerely, Pullman Dongguan Forum
3 out of 5
by A verified traveler

Posted 21 Dec 2019
Comment from Hotel Management
2 Jan 2020 by Hotel Manager, Hotel Management
Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you could give us the opportunity to better serve you in the near future. Sincerely, Pullman Dongguan Forum
4 out of 5
by A verified traveler

Posted 18 Dec 2019 on Orbitz
Internet and Ethernet is too slow. Bring your own is necessary!
Comment from Hotel Management
2 Jan 2020 by Hotel Manager, Hotel Management
Thank you for taking the time to tell us about your experience at the Pullman Dongguan Forum. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you could give us the opportunity to better serve you in the near future. Sincerely, Pullman Dongguan Forum
4 out of 5
by A verified traveler

Posted 10 Dec 2019
always great staying at Pullman. forest view was excellent.
Comment from Hotel Management
16 Dec 2019 by Hotel Manager, Hotel Management
We very much appreciate your comments regarding your stay at the Pullman Dongguan Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and we are looking forward to welcoming you come back again! Sincerely, Pullman Dongguan Forum
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