Ratings based on 1 Verified Reviews

5.0 out of 5
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

EXCELENTE ATENCION DE CARRIE

Posted 6 May 2023 on Hotels
Sinceramente un excelente hotel, únicamente que el servicio muy pésimo pero le puse excelente ya que solo había una persona con una atención excelente se llama CARRIE, nos atendió muy muy bien en todo sentido
Comment from Hotel Management
8 May 2023 by Molly Mo, Hotel Management
Dear guest, thank you for staying with us at the DoubleTree by Hilton Guangzhou Zengcheng. I'm sorry that this check-in did not meet your expectations. Your comments have been shared with members of our team. We strive to provide a superior service experience for every customer. So your feedback is very important for us to keep improving. We hope to have the pleasure of welcoming you back to our hotel again soon, so as to show you our true standards of service. Thank you.
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