Ratings based on 313 Verified Reviews

3.8 out of 5
64% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 25 Mar 2024
Todo muy limpio pero me dieron un cuarto que la puerta no cerraba y la persona de servicio queria que asi nos quedaramos en el cuarto pero le dije que me cambiaran de cuarto y despues me cambiaron a otro cuarto y el otro cuarto estaba mas viejo y matamos incectos
4 out of 5
by A verified traveler

Posted 23 Mar 2024
Excelente locación, lo malo, no cuenta con estacionamiento y el colchón estaba viejo y con un socavón enorme.
3 out of 5
by A verified traveler

Posted 6 Nov 2023
I liked Location and convenience, walking distance to major attractions and restaurants. I didn’t like that I didn’t have hot water to shower.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jul 2023 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 May 2023
4 out of 5
by A verified traveler

Posted 30 Apr 2023 on Travelocity
Issues with electricity, no fan's in rooms and water in shower is always cold.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Apr 2023 on Hotels
3 out of 5
by A verified traveler

Posted 28 Feb 2023
Loved everything except the shower hardly any water coming coming out
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jan 2023
5 out of 5
by A verified traveler

Posted 21 Oct 2022
I was extremely and positively surprised of how nice and close to everything the hotel is i had some doubts because of some reviews…. But honestly they might have changed management, because it’s outstanding. Hotel is literally 10 steps from teatro Juárez. Our room has a balcony to a nice alley.