Ratings based on 81 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jul 2021
Fair price
by A verified traveler
Great Stay; Definitelt recommend
Posted 13 Mar 2019 on Hotelsby A verified traveler
Satisfied customer
Posted 25 Sep 2018 on HotelsMy first time staying at this hotel, and I had a good experience,very close to downtown
Comment from Hotel Management
8 Oct 2018 by HCon., Hotel Management
Thank you for your visit, your comments are very important for us, we are waiting for you soon.
by A verified traveler from New York, NY
Hotel falsely advertised as close to center
Posted 1 Nov 2017I thought I was booking a hotel close to the center of Zacatecas. When I arrived I realized it was in a separate town an $8 cab ride away in an area of no interest. I tried to cancel and was told I could only do so through Expedia. I contacted Expedia who informed me it was up to the hotel. I never stayed there, am fighting the charge with my credit card company and will never use Expedia again. Deceptive advertising hurts your business.
Comment from Hotel Management
23 Nov 2017 by Conq , Hotel Management
Nos hubiera encantado atenderle y darle un trato de lo mejor.
Nosotros checando la información de la pagina Expedia corroboramos que la direcion es Guadalupe Zacatecas, si esta correcta.
Sin mas por el momento me despido y le envio un cordial saludo.
Recommended
for Everyoneby A verified traveler from texas
Clean and convenient
Posted 13 Sep 2017It's a good hotel close to downtown Guadalupe. Room was clean. We had an issue with the shower drain. But they fixed it after reporting it. Small room at a good price.
Recommended
for Everyoneby A verified traveler from Mexico
Nice hotel
Posted 29 Aug 2017It is a nice place to stay. Very quiet. The people at the front desk were very helpful. There are no many parking spots.
by Irene
Not worth the savings.
Posted 19 Nov 2015 on HotelsHard beds, loud noisy, no AC or fan, had to pay deposit for extra towels and remote control. Extremely hot room, exhaust fumes came in thru balcony door couldn't open it. sun hits hotel front all day so rooms are excessively hot.
by Irene from Texas
Hotel not worth the cheap price.
Posted 19 Nov 2015 on HotelsHotel was small, nice & clean, Lobby comfortable, except excessive noise level from outside. Exhaust fumes came in from buses, taxi, & cars. Hotel is located on main street, very busy, & extremely loud always.
Its supposed to be Smoke Free however on the first floor first room with 3 beds had 7 men all smoking, with window open to let smoke. As I entered lobby I smelled the cigarette smoke. I informed the front desk about the men smoking inside room and she inform them they couldn't smoke, but they refused to listen. they continued smoking,with window open the smoke could escape. Everyone who passed smelled it. Those men should've been charged a smoking fee for contaminating everyone else's air.
Deposit of 100 pesos for TV remote plus for extra towels. they should have charged those men a hefty fee for smoking inside their room!!
Better yet, they should have been escorted out since they refused to follow the rules.
The beds were rock hard, & uncomfortable. No fan or A/C unit, the sun hit it making room unbearably hot. All sorts of noises, dogs barking,bus,cars taxis honking, etc.it was super noisy. Then to make it worse, at night at 1:00 am 200 taxis paraded outside, honked horns in protest, lasted an hour. 5 am heard train honking. We had prepaid 2 nights, but after horrible night decided not stay again.
When we return in March, we wont stay here.No A/C, fan uncomfortable beds, hot rooms and excessive noise.
by A verified traveler
Posted 25 May 2024
Esta bueno para dormir de emergencia pero colchon y sabanas no son de primera.
by A verified traveler
Posted 22 Dec 2022
