Ratings based on 975 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
Hotel staff u friendly never had a smile and food was served cold.
Comment from Hotel Management
12 May 2024 by Karis, Hotel Management
Dear guest, thank you for your feedback. well take actions for improve our services.Thank you againK. Meneses
by A verified traveler
Posted 13 Apr 2024
Everything was excellent
Comment from Hotel Management
14 Apr 2024 by Karis, Hotel Management
Dear Guest.It was a pleasure to have you as our guest and we thank you for the lovely feedback. Well take actions for imprrve our servicesWe look forward to welcoming you for another outstanding stay in the futureCordially.K. MenesesDirector General
by A verified traveler
Posted 12 Apr 2024
Good place for a gathering , wouldn’t recommend staying more than a night since facilities are terrible. Pool does not excist it’s a fountain and you have to walk trough the restaurant to get to sun chairs. Stay somewhere else.
Comment from Hotel Management
13 Apr 2024 by Karis, Hotel Management
Dear guest, thank you for your feedbackI'm sorry we didn't meet your expectations, let's work on improving our serviceKindly regardsK. MenesesGeneral Manager
by A verified traveler
Posted 10 Apr 2024
What an amazing time, would defenetly recommend it, the staff very knowledgeable, very kind, and helpful, even with the food in the night, the door man, great guy and nice touch for the experience, i will definitely stay there again. ⭐️⭐️⭐️⭐️⭐️
Comment from Hotel Management
11 Apr 2024 by Karis, Hotel Management
Dear Guest.It was a pleasure to have you as our guest and we thank you for the lovely feedback.We look forward to welcoming you for another outstanding stay in the futureCordially.K. MenesesDirector General
by A verified traveler
Posted 6 Apr 2024
Good area for family
Comment from Hotel Management
9 Apr 2024 by Karis, Hotel Management
Estimado huésped, gracias por su evaluaciónReciba un saludo cordialK. Menesesgerente general
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
24 Apr 2024 by Karis, Hotel Management
Estimado huésped, gracias por su evaluación, nos complace saber que su estancia fue grataReciba un saludo cordialK. MenesesGerente General
by A verified traveler
Posted 27 Mar 2024
Nice Hotel.
Comment from Hotel Management
28 Mar 2024 by Karis, Hotel Management
Dear guest, thank you for your feedback and comments.Kindly regardsK. Meneses
by A verified traveler
Posted 24 Mar 2024
Beautiful hotel, amazing hospitality.
Comment from Hotel Management
25 Mar 2024 by Karis, Hotel Management
Dear huest, thank you for your feedback. It was a pleasure to know your stay was good.We look forward to see you again soonK. MenesesGeneral Manager
by A verified traveler
Posted 2 Mar 2024
Comment from Hotel Management
23 Mar 2024 by Karis, Hotel Management
Estimado huésped, gracias por su evaluaciónreciba un saludo cordialK. Meneses
by A verified traveler
Posted 26 Feb 2024
Best hotel in GDL by far!
Comment from Hotel Management
27 Feb 2024 by Karis, Hotel Management
Dear guest, thank you for your comments, it's was a pleasure to know your stay was good.We look forward to see you again soonK. MenesesGeneral Manager
