Ratings based on 360 Verified Reviews

3.5 out of 5
48% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Apr 2024
esta realmente cerca del centro, pude salir a caminar con mi familia sin necesidad de pagar transporte o movernos en vehiculo, super recomendado el hotel
Comment from Hotel Management
23 Apr 2024 by ANGELES BAUTISTA JAIMES GERENTE DE VENTAS, Hotel Management
GRACIAS POR HOSPEDARSE CON NOSOTROS
1 out of 5
by A verified traveler from Grand Prairie

Posted 14 Mar 2024
Muy ruidoso y se salía la agua del baño
Comment from Hotel Management
14 Mar 2024 by ANGELES BAUTISTA JAIMES GERENTE DE VENTAS, Hotel Management
GRACIAS POR SUS COMENTARIOS
3 out of 5
by A verified traveler

Posted 25 Feb 2024
Property is very much okay compared to the price. Receiption staffs are very helpful and they understand and speak English. one big and bad issue is the bomb noise making by the cleaning staffs while closing the doors, even by some guest too. They never think that there are other guests too, who may sleep, everyday i got panicked and woke up by this terrible noise. But hotel senior staff or authority to hold the responsibility.they should teach and monitor those cleaning staffs and guest too . Moreover, cleaning staffs play music , it seems they can't work without music and we the guests paid extra money for hearing music!!! I am observing these two issue snd i will edit my review if i see the improvement steps taken by the hotel. Except these 2 issues, all is well.
Comment from Hotel Management
25 Feb 2024 by ANGELES BAUTISTA JAIMES GERENTE DE VENTAS, Hotel Management
GRACIAS POR SUS COMENTARIOS
4 out of 5
by A verified traveler

Posted 24 Feb 2024
Place is good..need a elevator they give me a room in the fourth floor. Very tiresome to climb ...excelent location and good price.. this is my third time here. And definitely will be back.
Comment from Hotel Management
24 Feb 2024 by ANGELES BAUTISTA JAIMES GERENTE DE VENTAS, Hotel Management
GRACIAS POR HOSPEDARSE CON NOSOTROS
4 out of 5
by A verified traveler

Posted 5 Feb 2024
Good times
Comment from Hotel Management
6 Feb 2024 by ANGELES BAUTISTA JAIMES GERENTE DE VENTAS, Hotel Management
gracias por sus comentarios
4 out of 5
by A verified traveler

Posted 4 Feb 2024 on Hotels
Comment from Hotel Management
6 Feb 2024 by ANGELES BAUTISTA JAIMES GERENTE DE VENTAS, Hotel Management
GRACIAS POR SUS COMENTARIOS
4 out of 5
by A verified traveler

Posted 17 Dec 2023
Comment from Hotel Management
18 Dec 2023 by ANGELES BAUTISTA JAIMES GERENTE DE VENTAS, Hotel Management
GRACIAS POR SUS COMENTARIOS
2 out of 5
by A verified traveler

Posted 24 Nov 2023
No TV service during whole stay, shampoo only provided once, hairs left everywhere, room cleaning service needs improvement good location
Comment from Hotel Management
18 Dec 2023 by ANGELES BAUTISTA JAIMES GERENTE DE VENTAS, Hotel Management
GRACIAS POR SUS COMENTARIOS
3 out of 5
by A verified traveler

Posted 27 Oct 2023 on Hotels
Comment from Hotel Management
2 Nov 2023 by ANGELES BAUTISTA JAIMES GERENTE DE VENTAS, Hotel Management
gracias por sus comentarios
5 out of 5
by A verified traveler from RENO

Posted 31 Aug 2023
I find this hotel very convenient to all major locations and within walking distance from restaurants, churches and shopping. The room is very clean as well as the linens and pillows. The air-conditioning works well and very quiet. I don't understand why this hotel was so underrated. The staff are all nice and friendly. I definitely recommend this hotel for everybody.
Comment from Hotel Management
31 Aug 2023 by ANGELES BAUTISTA JAIMES GERENTE DE VENTAS, Hotel Management
gracias por hospedarse con nosotros