Ratings based on 976 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
Na
Comment from Hotel Management
27 May 2024 by Gerencia, Hotel Management
Estimado Sr. Sergio:A nombre de todo el staff le agradecemos por la puntuación que nos otorga, ha sido un placer poder atenderleEsperamos tenerle pronto de nuevo en esta su casa City Express by Marriott Guadalajara Aeropuerto
by A verified traveler
Posted 22 May 2024
Inside the hotel was very good; clean and well maintained. Outside could use cleaning up with the overgrown weeds around the property.
Staff was excellent!
Comment from Hotel Management
27 May 2024 by GM , Hotel Management
Dear guest:On behalf of the entire hotel team, I want to thank you for sharing about your past experience with us.We hope to welcome you again soon.
by A verified traveler from siloam springs
Posted 16 May 2024
TODO MUY BIEN GRASIAS POR SERVICIO
Comment from Hotel Management
27 May 2024 by Gerencia, Hotel Management
Estimado OrlandoAgradecemos sus comentarios acerca de su reciente estancia con nosotros, mucho nos complace que el servicio e instalaciones hayan sido de su agrado.Esperamos verlo pronto en esta su casa City Express by Marriott Guadalajara Aeropuerto
by A verified traveler
Posted 14 May 2024
Well it was close enough to the airport, that was a plus, it was also a Marriott Afiliate, which I prefer. I didn’t expect much, but it was just good enough to stay again if the need be. Once inside, you feel absolutely safe, just the surroundings seem sketchy. Other than that it was okay.
Comment from Hotel Management
14 May 2024 by GM, Hotel Management
Dear Danny:We appreciate your comments about your past stay with us.Hope to see you once again GM
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
9 Jun 2024 by Gerencia, Hotel Management
Estimada Srita. IselaAgradecemos su comentario y esperamos tenerla en futuras estancias. Para nosotros es un placer atenderle.
by A verified traveler from San Fernando
Posted 6 May 2024
Quiet and restful rest.
Comment from Hotel Management
7 May 2024 by Gerencia, Hotel Management
Estimada Jeannette:A nombre de todo el staff le agradecemos por tan favorable puntuación, ha sido un placer poder atenderleEsperamos verla pronto
by A verified traveler
Posted 8 Apr 2024
Outside the property doesn’t look too safe. It needs more lighting outside.
Comment from Hotel Management
9 Apr 2024 by Gerencia, Hotel Management
Estimado Raul:A nombre de todo el staff que labora en esta institución le agradecemos por el tiempo tomado para compartirnos su más reciente experiencia.Con mucho gusto tomaremos en cuenta sus comentarios para hacer de su siguiente viaje una experiencia memorable Esperamos verlo pronto
by A verified traveler
Posted 8 Apr 2024
Great service
Comment from Hotel Management
8 Apr 2024 by Gerencia, Hotel Management
Estimada Elena:Agradecemos sus comentarios acerca de su reciente estancia con nosotros, mucho nos complace que el servicio e instalaciones hayan sido de su agrado.Esperamos verla pronto
by A verified traveler from SPARKS
Posted 7 Apr 2024
Not
Comment from Hotel Management
8 Apr 2024 by Gerencia, Hotel Management
Estimado Hector:Lamentamos tu estancia anterior no haya sido del todo agrable, esperamos nos puedas dar una segunda oportunidad de atenderte como te mereces.
by A verified traveler
Posted 28 Mar 2024
Don’t except anything else but average it’s good to spend the night close to the airpot nothing else
Comment from Hotel Management
28 Mar 2024 by Gerencia, Hotel Management
Estimado Eduardo:Agradecemos sus comentarios acerca de su reciente estancia con nosotros, mucho nos complace que el servicio e instalaciones hayan sido de su agrado.Esperamos verlo pronto
