Ratings based on 492 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
Unfortunately they are very short staffed and the cabins go uncleaned for several hours past check in time. Also, garbage was not collected. The staff was working their butts off... but needed more help
by A verified traveler from San Francisco
Posted 14 Jun 2024
Everything was very good except for that the the gas grills were missing. Their web site and the Expedia site show a large gas grill in front of each cottage. We were a group of 14 people, and stayed in two cottages, one yurt, and a tent site for three nights. We had planned meals for 14 people relying on the grills. The lack of grills made cooking very difficult. Their office hours are 9am to 5pm. We were out hiking during those hours so we couldn't speak to them. After I came back from the hiking trip, I sent them a message about the discrepancy on the facility (that's why I gave one star) but I still haven't heard from them.
The misleading photographs lead to difficulty with cooking.
by A verified traveler
Posted 14 Jun 2024
by A verified traveler
Posted 11 Jun 2024
by A verified traveler
Posted 6 Jun 2024
by A verified traveler
Posted 5 Jun 2024
The yurt was bigger than expected. Nice to have a kitchen and bathroom and multiple beds. Kitchen had basic stocked items. The yurt was really expensive. The tent sites are waaay overpriced. Not really kept up. Obviously not their target audience.
Communication was just ok. I wasn’t really sure how to check out. Office hours are pretty limited.
by A verified traveler
Posted 25 May 2024
Fantastic
by A verified traveler
Posted 24 May 2024
We loved our little bunkhouse! It was perfect for 2 of us as we were there to hike and hang out. The bathroom is close to all cabins. We never had to wait long for shower if at all. Room was clean and had all we needed.
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 17 Apr 2024
Don't waste your money on the cabins. Maybe if it were half the price it would've been fine.
The cabin had cobwebs and heavy dust everywhere. There were bugs, loose hair on the sheets and towels, and lights not working - we were excited to take a long, hot shower only to find that the cabin had maybe two minutes' worth of hot water. Our showers were FREEZING. The kicker was blood on one of the pillowcases.
Moreover, every communication pathway - booking emails, campground signage, and printed guides - had completely different info listings for camp amenities. For example, our booking confirmation AND welcome email from the campground said the camp store would be open until 9, and we were arriving around 8 p.m. - since the Yosemite area is fairly remote, we planned to get food at the store when we arrived. Nope - it had closed at 6. So we had no food and water, and no wood to have a bonfire like we had planned. As far as we could tell, the activities lodge wasn't open at all - we went by and checked it out, and later heard another camper mention it was constantly closed at the front desk.
The employees were all very kind, but it seemed extremely disorganized - including us trying to finalize our check-in with a brand new employee, day 2 on the job, whose supervisor/trainer had apparently decided not to show up to work that day.
Don't waste your money, stay somewhere that actually provides the amenities you are paying for.
