Ratings based on 79 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Michigan, USA
Posted 7 Aug 2018
No air-conditioning and hot weather made the heat in the apartment unbearable. It fluctuated between 29 and 31 degrees Celsius according to the thermostat (even with two fans running), but it felt hotter. The room was dusty and could have been cleaner. The spiral staircase to the loft was extremely steep and flimsy. One of the steps was broken and a heavier person could easily fall through. I pointed this out but it was never fixed during our stay. The room only has one key and cannot be unlocked without a key from the inside. One time I left the room and locked the door behind me, not realizing that my family left in the room would not be able to unlock the door in case of a fire. How did this hotel pass a safety inspection? On the positive side, the exercise room DOES have air-conditioning and pool is nice, and the people were friendly.
Comment from Hotel Management
10 Aug 2018 by de Zeven Heuvelen, Hotel Management
Thank you for your review. We apologize that is was not all that expected.
by Paul
Posted 6 Nov 2017 on Hotels
The apart-hotel rooms a large and comfortable. Beds are comfortable. They then down the beds, change the towels, give you a new sponge, cloth, dishwasher tablet and bottle of washing liquid every day, but they don't sweep the floor, and they don't give you a broom, so we spend a lot of time keeping in the floor sweeping up. The hotel is convenient for Arnhem and Nijmegen. There's an amazing rough and ready adventure playground in Groesbeek (Aventurenbos Stekkenberg) for children.
Comment from Hotel Management
17 Nov 2017 by de Zeven Heuvelen, Hotel Management
Thank you for your review and feedback.
Recommended
for Everyoneby A verified traveler from Curacao
Great stay
Posted 9 Aug 2017
Pros: Roomy apartments, fully equiped, beautiful surroundings
Cons: Better illumination at back entrance or around the clock access from the lobby using access cards or codes.
Location: Groesbeek is know as the wine area of the Netherlands. Beautiful, peaceful and quiet, less then two miles from the German border.
In Julky 2017 i stayed at this hotel for the second time. Very roomy apartments, with a kitchenette and a sitting area. We even had two balconies to sit. Price was very affordable. The hotel is not staffed around the clock, the lobby closes at 10 PM and the back entrance is not well lit so it can be a bit scary.
Also, late night entrance means taking one floght of stairs which can be cumbersome if you shopped a lot. But the staff was friendly, the kitchenette is fully equied and allows you to have a nice self-cooked breakfast in your room. You can also have breakfast downstairs if you don't feel like cooking. Impressive gym with inside pool make this hotel one of the best places to stay if you are in or around Nijmegen/Groesbeek area. Top.
Comment from Hotel Management
25 Aug 2017 by de zeven heuvelen, Hotel Management
Hello Angelo, Thank you for your review and feedback. Maybe we can welcome you in the future for a third time.
by Marsha
Awesome!
Posted 16 Jul 2016 on HotelsThis was absolutely awesome
Comment from Hotel Management
26 Jul 2016 by Michael, Hotel Management
Thank your for your review!
Recommended
for Everyoneby A verified traveler from Essex
Nice surroundings and location. Nice rooms.
Posted 7 Jun 2016
Pros: Breakfast.
Cons: Make sure reception and bar is open as advertised, especially on Windage and does not close early.
Location: Excellent. Everything close at hand.
It was what was available at the time but I was pleased with the experience.
Comment from Hotel Management
24 Jun 2016 by de Zeven Heuvelen, Hotel Management
Thank you for your feedback.
by Michael from Adelaide
Posted 29 May 2016 on Hotels
had a overnight stay, was close to very nice BBQ restaurant. loved the pool area but would have been nice if it had been open a little later.
good breakfast selection
Comment from Hotel Management
3 Jun 2016 by de Zeven Heuvelen, Hotel Management
Thank you for your feedback.
by Jay from Upminster
No access after 10pm and dangerous
Posted 27 May 2016 on HotelsThis was a 2 star at best, the only reason it has more stars is it has a pool and bar.
No food at hotel
Room was rubbish with a dividing wooden pull across wall, that you were basically in the same room as the next door.
When I came home at 10pm the doors were locked and I was walking about for 20 mins trying to get in. Completely shut no security, bar or reception open.
I had to walk around the back very dark to a dangerous Fire escape with holes in a metal floor to get in. Older people would struggle very badly getting over the trip hazards.
Worst hotel ever.
Stay somewhere else, others are local.
Keith
Comment from Hotel Management
by de Zeven Heuvelen, Hotel Management
Thank you for your feedback.
by A verified traveler
Disaster
Posted 14 Apr 2016
Pros: Nothing
Cons: Everything
Location: Horrible experience
Could not get in to the hotel when arrived after midnight. Lost money and was terribly inconvenienced.
Comment from Hotel Management
26 Apr 2016 by de Zeven Heuvelen, Hotel Management
The opening times are listed in the booking and website. Sorry that you have experienced it differently.
by Ken from Bexleyheath
Groesbeek
Posted 7 Sep 2015 on HotelsThe hotel was above our expectations, the pool and other facilities were very good. The room we had contained a fridge, oven and hob, microwave, kettle and dishwasher. The beds were very comforfable and the shower was great. It was just under 10-minutes to walk to the town centre where there were a few shops, restaurants and supermarkets. Car parking was plentiful and it was very peaceful. The reception staff were very helpful.
Comment from Hotel Management
14 Sep 2016 by General Manager, Hotel Management
Thank you for your review.
by Bruce from Victoria, BC, Canada
Nice hotel to stay in.
Posted 15 May 2015 on HotelsA little different kind of hotel, very health oriented.
A very nice room along with a separate bedroom (little cramped) and a nice bath room. Very comfortable for our stay.
