Ratings based on 272 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Mar 2024
We’ve got Eiger view room on the 5th floor, oh my goodness, it was so beautiful. Room was big and everything was perfect. Location is perfect too, it is Just a minute walk from the train station, bus station is just opposite the hotel. Lots of shops and restaurants nearby.
Comment from Hotel Management
15 Mar 2024 by Reception, Hotel Management
Good dayThank you for your wonderful review! It had been a great pleasure hosting you at our hotel.We look forward to seeing you again in near future!Kind Regards from Grindelwald
by A verified traveler
Posted 14 Mar 2024
Comment from Hotel Management
15 Mar 2024 by Reception, Hotel Management
Good dayThank you for your great review!We look forward to seeing you again in near future!Kind Regards from Grindelwald
by A verified traveler
Posted 13 Mar 2024
Everything was great, the area is beautiful and the staff is amazing! Totally coming back
Comment from Hotel Management
13 Mar 2024 by Reception, Hotel Management
Good day MarianaThank you for your great feedback, we truly appreciate it!It has been a pleasure to welcoming you to our hotel.Hope to seeing you again soon.Best Regards from Grindelwald
by A verified traveler
Posted 31 Jan 2024
Location was excellent with respect to convenience to transportation. Staff were gracious and helpful. Our room was a bit small and it was consistently too warm at night. But we were happy with our hotel choice overall and can recommend it to others.
Comment from Hotel Management
1 Feb 2024 by Reception, Hotel Management
Good dayMany thanks for your positive feedback, it had been a great pleasure hosting you and we appreciate your detailled comments! Looking forward to welcoming you back in future again!Kind Regards
by A verified traveler
Posted 22 Oct 2023 on Hotels
Service was great. The front desk people, including the hotel manager were great. They gave us great advice on places to go and see while we were there. They were very helpful. We went to the restaurant once but it was good. The hotel is located right by the bus stop and not far from the grocery store. The only issue for us was our room was right above the dining area so at night we would sometimes get cigarette smoke in our room and would have to close our windows. Everything else was great.
Comment from Hotel Management
29 Mar 2024 by Reception, Hotel Management
Thank you for your great rating of our hotel, much appreciated! We hope to be able to welcome you back soon.
by A verified traveler
Posted 18 Oct 2023
Comment from Hotel Management
29 Mar 2024 by Reception, Hotel Management
Thank you for your great rating of our hotel, much appreciated!
by A verified traveler
Perfect place
Posted 4 Oct 2023 on HotelsEverything was amazing, check in, the room, the sauna, the rooftop patio and the restaurant was the best food I’ve had in a very long time! Location was ideal for train
Comment from Hotel Management
29 Mar 2024 by Reception, Hotel Management
Thank you for your great rating of our hotel, much appreciated! We hope to be able to welcome you back soon.
by A verified traveler
Posted 25 Sep 2023
Comment from Hotel Management
29 Mar 2024 by Reception, Hotel Management
Thank you for your great rating of our hotel, much appreciated!
by A verified traveler
Posted 13 Sep 2023
The property is right next to the train station. Just 30 sec walk ! Extremely convenient !
Room is clean, nice and comfortable.
However, because of its convenient location, you might hear people chatting and smelt people smoking downstairs on the street.
Comment from Hotel Management
29 Mar 2024 by Reception, Hotel Management
Dear guest Many thanks for your positive feedback, it has been a great pleasure hosting you and we appreciate your comment! Looking forward to welcoming you back in future again! Kind Regards
by A verified traveler
Posted 10 Sep 2023
Comment from Hotel Management
29 Mar 2024 by Reception, Hotel Management
Dear guest Many thanks for your positive feedback, it has been a great pleasure hosting you. Looking forward to welcoming you back in future again! Kind Regards
