Ratings based on 755 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Excellent location just minutes from train station and shopping. Friendly and helpful staff, clean room, good beds, very good breakfast, quiet, and excellent view of the mountains from the balcony. Highly recommended.
5 out of 5
by A verified traveler

Posted 1 Jun 2024
Short walk to the ski lift, train station and village center. The breakfast was excellent with a variety of options to fill up on before a day on the slopes. The staff were friendly and helpful. The patio was nice and filled with sunlight when I ended one of my ski days a bit early to relax and sip the wine which I received as an Expedia VIP. As a solo traveler, I like the option of booking a smaller room with a smaller bed at a good price point.
5 out of 5
by A verified traveler

Posted 1 Jun 2024
This property was quintessential Swiss; homey, clean, warm & helpful family owned staff! We are going to recommend this hotel to our friends and family and would not consider anywhere else if we come back!
5 out of 5
by A verified traveler

Posted 31 May 2024
Hotel is near at the train station but the hotel is by the hill. Van service is available for free from and to train station to and from hotel. Call receptionist to inform ahead of time. Staffs are friendly, room is clean, and breakfast is good. The bathroom is clean but smells like urine. Maybe the mop’s head needs to be changed.
5 out of 5
by A verified traveler

Posted 27 May 2024
This is by far the best place we stayed our entire trip. Our room was awesome!
5 out of 5
by A verified traveler

Posted 25 May 2024
Margaret and her staff are very accommodating. Excellent service. Beautiful views of the mountains . Only thing is when you leave be ready for slightly steep walk one way to the town. Only 8 minutes.
5 out of 5
by A verified traveler from CHARLOTTE

Posted 24 May 2024
Excellent property. Clean and great customer service
5 out of 5
by A verified traveler

Posted 19 May 2024
Just amazing. I was blown away by the great hospitality at this hotel. Also in awe of the view of the Eiger! First thing you see waking up and last thing before going to sleep. The connected restaurant is also really good. Ate there both nights of my stay. My only regret is that I didnt book this place for more days, but I guess that is just an excuse to returrn. Thanks!
5 out of 5
by A verified traveler from Glendale

Posted 16 May 2024
Excellent all around hotel with super helpful staff, good breakfast and good dinner restaurant. Our room with a balcony and view of the Mount Eiger peak was breathtaking. Super close to downtown Grindelwald. Highly recommended.
4 out of 5
by A verified traveler

Posted 9 May 2024
beautiful view. nice staffs