Ratings based on 304 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
by A verified traveler
Posted 3 May 2024
Hospitality at this hotel is superb.
Perfect location with a great view.
Would definitely come back again.
Comment from Hotel Management
17 May 2024 by Philip Hauser, Hotel Management
Dear Guests,Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our superb hospitality, perfect location, and great views. We look forward to welcoming you back again in the future.Kind regards,
by A verified traveler
Posted 11 Apr 2024
The staff were exceptionally helpful. Breakfast was really good. The room and views were spectacular.
Comment from Hotel Management
17 May 2024 by Philp Hauser, Hotel Management
Dear Guests,Thank you for your kind review and for staying with us. We are pleased to hear that you found our staff exceptionally helpful, enjoyed the breakfast, and appreciated the spectacular room and views. We look forward to welcoming you back soon.Kind regards,
by A verified traveler
Posted 1 Mar 2024
Comment from Hotel Management
29 Mar 2024 by Philip Hauser, Hotel Management
Dear guests,Thank you for staying with us and for sharing your positive feedback. We are glad to hear that you enjoyed our facilities and that our staff provided you with excellent service, making your stay comfortable and enjoyable.We hope to have the pleasure of welcoming you back soon.Kind regards,Philip Hauser, family, and team
by A verified traveler
Posted 5 Jan 2024
by A verified traveler
Posted 18 Dec 2023 on Hotels
by A verified traveler
Posted 22 Nov 2023
It was beautiful and had very friendly staff!
by A verified traveler
Posted 17 Nov 2023
Wow! What a property! My wife and I stayed at the Belvedere Swiss Quality Hotel on Oct. 16 for just one night in the “Classic - Double -or Twin Room, Balcony, Mountainview (Eiger), Air Condition” room. It was an amazing room with the best view from our balcony of the Eiger glacier and the town of Grindelwald!
The front desk staff greeted us warmly and answered all of our questions about the hotel and the area.
The hotel is walking distance from the train station which is also walking distance from all the shops in town.
We supremely enjoyed their breakfast (which isn’t included with our stay but is extremely worth it) which had so many local options. Their wait staff was also so accommodating and pleasant.
It is a higher priced hotel, but if it’s possible for you to afford this hotel, I promise that it is well worth the price! Do not hesitate to book it!
Comment from Hotel Management
21 Nov 2023 by Philip Hauser, Owner family, Hotel Management
Dear guests,Thank you for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you enjoyed your stay in our Classic Eiger view room. It 's wonderful to read that you found the room amazing, with the best view of the Eiger and the town of Grindelwald from your balcony.We appreciate your kind words about our front desk staff, and we're thrilled they could provide you with helpful information about the hotel and the area.We're especially pleased that you enjoyed our breakfast, with its variety of local options even though you didn't have it included in your reservation. Our team strives to provide excellent service, and we're glad our wait staff made your dining experience enjoyable.Your endorsement of the hotel being well worth the price means a lot to us, as we know that we are are one of the more expensive options in Grindewald. We sincerely thank you for choosing to stay with us and for recommending our hotel. We look forward to welcoming you back on your next visit to Grindelwald!Warm regards,Philip Hauser, family, and team
by A verified traveler
Posted 22 Sep 2023
The location was excellent and our room was nice. Corner room with beautiful views. Compared to other hotels that we stayed in during our visit to Switzerland, this hotel was well overpriced. The breakfast was good, but we did not enjoy the dinner that we ordered. Very expensive and not very good. I would not recommend this hotel.
Comment from Hotel Management
23 Sep 2023 by Philip Hauser, Hotel Management
Dear guests,Thank you for taking the time to share your feedback with us, and we sincerely apologize for not meeting your expectations during your stay.We're pleased to hear that you appreciated our hotel's excellent location and enjoyed the beautiful views from your corner room. However, we are genuinely sorry to hear that you found the hotel overpriced compared to others you stayed at during your visit to Switzerland.Your comments about the dinner experience and pricing are also noted. We take your feedback seriously and would like to know more in detail what exactly it was that you didn't enjoy.We are very sorry that your overall experience did not meet your satisfaction, and we understand your reluctance to recommend us. Please know that your feedback will help us make improvements, and we hope you will give us another opportunity to provide you with a better experience in the future.Kind regards,Philip Hauser, family, and team
by A verified traveler
Posted 11 Sep 2023 on Hotels
