Ratings based on 71 Verified Reviews

4.7 out of 5
90% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
5.0 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 May 2024
Great location and the chalet design is well thought out with quality amenities and features through out. Highly recommended!
Comment from Hotel Management
30 May 2024 by Helen , Hotel Management
Thank You we are glad that you enjoyed your stayRegards Helen
4 out of 5
by A verified traveler

Posted 31 Aug 2023 on Wotif
Beautiful view from the chalet. Good location for access to main roads for exploring the area. Very comfortable bed.
5 out of 5
by A verified traveler

Posted 28 Aug 2023
The property is outstanding and one of the nicest places we have stayed. Stunning views and proximity to Tamar Ridge Cellars a bonus. Only lighting needs attention. Highly recommend.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Oct 2022 on Wotif
3 out of 5
by A verified traveler

Posted 30 Sep 2022
Convenient to tamar valley. Good base. Kitchen tap blew off and soaked everything. Helen and Mike were very prompt to address problem. Mike did mention we should get a bottle of champagne and a new hairdo to make up for the soaking. But nothing eventuated. Plumber turned up the next evening but blamed the tap manufacturer. Bathroom vanity was also very loose and he just put on some silacon but it was still very loose. Interuptions were not very relaxing. It was my wife's birthday
Comment from Hotel Management
30 Sep 2022 by Helen Armstead, Hotel Management
Yes Andrew, I totally agree, Apartment 9 is for sale and we will not be managing that property after sale.Owners promised it would be of a high standard, therefore we offered it online at a reduced rate.As you are a Tasmanian, therefore likely to return we will offer an alternative property at a reduced rate, that is up to our standard in the future.We were fully booked with no alternative during your stay.
5 out of 5
by A verified traveler

Posted 25 Aug 2021
Spectacular views of the Tamar. A cosy feel in a very well appointed apartment. Cleanliness was clearly a priority. Easy check in and out.
Comment from Hotel Management
26 Aug 2021 by Helen Armstead, Hotel Management
Thank You Kylie for your No.7 review
5 out of 5
by A verified traveler

Perfect for Relaxation

Posted 6 Dec 2020 on Hotels
Stayed in the deluxe king (appt no. 14) for 7 nights and had such a relaxing and enjoyable time. Amazing view of the Tamar Valley/River and very close drive to Brady's Lookout and Swiss Village and not too far from Launceston. Being right on the property next to the vineyards is great, even for short walks. You can even catch the odd pademelon or two at dusk. The chalet had everything you would need - more than adequate cooking facilities, laundry and the bed was so comfortable. It was very intuitively set up and Helen even dropped off some lovely muffins and some milk. Would definitely come back to stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2020 on Wotif
5 out of 5
by A verified traveler

Posted 10 Sep 2020 on Wotif
Great place to stay, lovely view, lovely accommodation.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Apr 2020 on Wotif