Ratings based on 174 Verified Reviews

4.4 out of 5
83% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jan 2024
5 out of 5
by A verified traveler

Posted 26 Nov 2023
I’d recommend this property to anyone looking for a true small town feel in the middle of the Swiss Alps. The property was amazing and convenient to all attractions, dining and transportation.
5 out of 5
by A verified traveler

Posted 15 Sep 2023
Would stay here again
5 out of 5
by A verified traveler

Posted 11 Aug 2023
By far the best hotel - just exceptional in ever way, the breakfast and staff are outstanding!
5 out of 5
by A verified traveler

Posted 22 Jun 2023
Everyone was helpful and nice
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jun 2023
3 out of 5
by A verified traveler

Double Check if booking with Hotel

Posted 4 Jan 2023 on Hotels
At Check in they did not have the room available that we had booked - Room with Bunk Beds for our two Children aged 10 & 12. The only room they had available had a small double bed that was not suitable. We had booked through Hotels.com which had confirmed it would be a room with Bunk Beds but the Eiger Hotel refused to Honour this - although admitting they had set the room description up wrong on Hotels.com. The decor of the room was very 1970's and 80's as they are planning to convert the apartments into new suites shortly. This was fine, however the lack of investment lead to us having chairs with Broken legs (which came off). They did replace when asked buy it shows a lack of care and attention to customers.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2021 on Hotels
5 out of 5
by A verified traveler

Just perfect

Posted 28 Dec 2020 on Hotels
Absolutely perfect stay. The warmest welcome from the reception and super friendly service the whole time. Loved the spa facilities. Perfect to end a day in the snow. Location was excellent.
4 out of 5
by A verified traveler

Decent well located serviced flat

Posted 8 Nov 2019 on Hotels