Ratings based on 158 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Dahlonega
Posted 21 May 2024
room had a noisy a/c. room was comfortable other than that
by A verified traveler
Posted 3 May 2024
by A verified traveler from Lebanon
Posted 28 Apr 2024
Great place to stay
Comment from Hotel Management
29 Apr 2024 by Crystal, GM, Hotel Management
Hi James,Thank you so much for your compliments! We look forward to seeing you again soon.Happy Travels,Crystal StevensonGeneral Manager
by A verified traveler from Caretrsville
Posted 11 Apr 2024
Horrible customer service
Comment from Hotel Management
13 Apr 2024 by Crystal, GM, Hotel Management
Jay,I'm sorry that you disagree with our policy on having a credit card on file for incidentals. We tried our best to accommodate your guests. Safe travels.
by A verified traveler from Columbus
Posted 8 Apr 2024
Comment from Hotel Management
13 Apr 2024 by Crystal, GM, Hotel Management
Thank you for rating us a 5 out of 5, Niya! We look forward to serving you again in the future.
by A verified traveler
Posted 5 Apr 2024
a little pricey for the area
Comment from Hotel Management
5 Apr 2024 by Crystal, GM, Hotel Management
RANDY,Thank you for your review. We are a little higher than the other hotels in Griffin, but we also offer better accommodations and service. We look forward to serving you again in the future.Kind regards,Crystal
by A verified traveler
Posted 3 Apr 2024
This was my third stay at this hotel with then the last year and the pool has been out of service and please empty all the smoke canisters it was full the last time I was here
Comment from Hotel Management
5 Apr 2024 by Crystal, GM, Hotel Management
Ernest,Thank you for your review. I'm glad that you enjoyed your stay overall. Our pool is an outdoor, seasonal pool that is not heated so it's only open during the summer months. Visit us the end of May-the first of September and you should be able to enjoy our pool!Kind regards,Crystal
by A verified traveler
Posted 30 Mar 2024
We would stay again in the future. Only concerns were the accessibility for individuals with physical challenges or disabilities: elevator door should allow more time for wheelchair entry/exit before closing (son’s feet were almost caught in door as he was trying to enter the elevator) and bathroom should have soap and faucet level for wheel chair access in accessible rooms. Lastly, roll in showers should also be available ( glass doors prohibit wheelchair entry)
by A verified traveler
Posted 26 Mar 2024
Squeeky clean!!!
Comment from Hotel Management
29 Mar 2024 by Crystal, GM, Hotel Management
Hi Min,Thank you for your feedback. I'm so happy to hear that you found our hotel to be squeaky clean! We look forward to serving you again soon.Kind regards,Crystal StevensonGeneral Manager
by A verified traveler
Posted 24 Mar 2024
Nice new hotel. A bit noisy at times. Rooms are large. Almost cavernous and creates lots of echos. Breakfast was stopped early and all items were not available. Very clean and staff were friendly.
