Ratings based on 842 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Had a great Stay
Comment from Hotel Management
20 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a fantastic stay with us. We strive to provide exceptional experiences for all our guests, and we're thrilled that we succeeded with you. We look forward to welcoming you back for another wonderful stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
18 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you so much for your 5-star review! We're thrilled to hear you had a wonderful stay with us. Your positive feedback means a lot to our team. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 7 May 2024
Too much noise late at night and early morning for people with extended stay, people smoking right outside my room the whole time I was there
Comment from Hotel Management
7 May 2024 by Hotel Manager , Hotel Management
Dear Harvey,We apologize for the inconvenience caused by the noise disturbances during your stay and for the discomfort from people smoking outside your room. We will address these concerns with our team to ensure that appropriate measures are taken to minimize noise disturbances and enforce smoking policies more effectively. We hope to have the opportunity to provide you with a more pleasant experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 5 May 2024
Centrally located
Comment from Hotel Management
6 May 2024 by Hotel Manager , Hotel Management
Dear Cheryl,Thank you for highlighting our central location. We strive to provide convenience to our guests. We look forward to seeing you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 28 Apr 2024
Never again
Comment from Hotel Management
29 Apr 2024 by Hotel Manager , Hotel Management
Dear Joy,We are sorry to hear that your experience did not meet your expectations. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
8 May 2024 by Hotel Manager , Hotel Management
Dear Guillermo,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 13 Apr 2024
Frequent this hotel often due to mysled living in Macon and Love living in Griffin. Very clean, quiet. Awesome feont deak staff, very accomadating. Only xomplaint I have was this past weekend was my birthday and we asked for late checkout at noon. Ten til noon housekeeping was knocking at door, and literally blocked the area outside door so i had to go around them to take things to the car. Im grateful staff did not charge me for the late checkout or I would have been a bit upset. Regardless, definitely will be back!!
Comment from Hotel Management
13 Apr 2024 by Hotel Manager , Hotel Management
Dear Guest,We're thrilled to hear that you frequent our hotel and have consistently positive experiences with us! It's wonderful to know that you find our property clean, and quiet, and our front desk staff accommodating. We apologize for the inconvenience you experienced with housekeeping during your recent stay, especially on your birthday weekend. Your feedback is valuable, and we'll address this issue with our team to ensure it doesn't happen again. We're grateful for your understanding and loyalty, and we look forward to welcoming you back for many more enjoyable stays in the future. Sincerely, Hotel Manager
by A verified traveler
Posted 11 Apr 2024
Convenience for our needs. Room could have been a little cleaner, mainly the floors.
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
20 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive rating! We're delighted to hear that you enjoyed your stay with us. If there's anything specific you loved or any areas where we can improve to earn that fifth star next time, we'd love to hear from you.Sincerely, Hotel Manager
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
26 Mar 2024 by Hotel Manager , Hotel Management
Dear Jacquelyn,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager
