Ratings based on 221 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jun 2024
Although next to the main train station the triple-glazed windows provided perfect soundproofing. Windows were large which meant the room was bright in daylight.
by A verified traveler
Posted 16 Jun 2024
The place was under construction, and they should have that floor closed
by A verified traveler
Posted 18 May 2024
Clean, great customer service, & location.
Comment from Hotel Management
28 May 2024 by Stefan Willensdorfer, Hotel Management
Lieber Gast,wir möchten uns recht herzlich für Ihre wunderbare Bewertung zu Ihrem letzten Aufenthalt in unserem Hotel bedanken! Es ist für uns eine Freude zu lesen, dass Ihnen unser Hotel sowie unser Service so positiv aufgefallen ist und Sie Ihren Graz Aufenthalt somit zur Gänze genießen konnten.Wir würden uns über ein Wiedersehen sehr freuen!Mit besten Grüßen,Stefan WillensdorferGeneral Manager
by A verified traveler from charlottesville
Posted 9 May 2024
Great hotel for an overnight stay in Graz. Close to train station, yet not too far from city center. Very nice staff.
Comment from Hotel Management
14 May 2024 by Stefan Willensdorfer, Hotel Management
Lieber Martin,es freut mich zu hören, dass Sie mit unserem Personal und Ihrem Aufenthalt zufrieden waren. Es ist unser Ziel, dass sich jeder Gast wohl und willkommen fühlt. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit besten Grüßen,Stefan WillensdorferGeneral Manager
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
14 May 2024 by Stefan Willensdorfer, Hotel Management
Lieber Stephen, herzlichen Dank für Ihr tolles Feedback. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben. Bis bald wieder in Graz!Mit besten Grüßen, Stefan Willensdorfer General Manager
by A verified traveler
Posted 16 Apr 2024
Everything was great except the room climate control. Very hot in the rooms and AC would not cool the room.
Comment from Hotel Management
8 May 2024 by Stefan Willensdorfer, Hotel Management
Lieber Stephen,herzlichen Dank für Ihr ehrliches Feedback. Für die Unannehmlichkeiten mit der Klimaanlage möchten wir uns recht herzlich entschuldigen!Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen!Mit besten Grüßen,Stefan WillensdorferGeneral Manager
by A verified traveler
Posted 9 Apr 2024
There was paid parking
Comment from Hotel Management
11 Apr 2024 by Stefan Willensdorfer, Hotel Management
Liebe Liesel,Danke für Ihre Bewertung, wir haben eine überwachte hoteleigene Tiefgarage zu 15 pro Nacht, dies ist im Vergleich zu anderen Tiefgarage sehr günstig.Alternativ können unsere Gäste natürlich auch auf der öffentlichen Straße vor dem Hotel parken, kostet 1,50 pro Stunde ( 36 pro Tag).Mit freundlichen Grüßen,Stefan WillensdorferGeneral Manager
by A verified traveler
Posted 31 Mar 2024
Really really convenient spot for people to stay when coming in by train. Main city is only 20min walk away. Super nice inside the hotel too.
Comment from Hotel Management
3 Apr 2024 by Stefan Willensdorfer, Hotel Management
Dear Bryan,many thanks for your great feedback after your stay with us. Happy that you had a good time!See you soon in Graz!Best Regards,Stefan WillensdorferGeneral Manager
by A verified traveler
Amazing hotel
Posted 24 Mar 2024 on HotelsEverything was wonderful, specialy the staff!
Comment from Hotel Management
3 Apr 2024 by Stefan Willensdorfer, Hotel Management
Dear Marli,thanks a lot for your great feedback after your stay with us. Hope to see you soon again in Graz!Best Regards,Stefan WillensdorferGeneral Manager
by A verified traveler from North Las Vegas
Posted 20 Mar 2024
Very accessible and conveniently located with lots of restaurants and groceries around and most importantly next to the main train station.
The staff are very friendly and available all the time.
Comment from Hotel Management
3 Apr 2024 by Stefan Willensdorfer, Hotel Management
Dear Ignacio,thanks for your feedback, we appreciate your comments with regards to our staff. We are looking forward to welcome you soon again in Graz!Yours truly,Stefan WillensdorferGeneral Manager
