Ratings based on 60 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
3.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2017 on Hotels
by Anthony
Posted 18 Apr 2017 on Hotels
by A verified traveler from wellington
Spacious but still disappointing
Posted 4 Mar 2017Arrived at hotel to unhelpful and dismissive receptionist, arrived in room to find no soap in shower, one fork and no other utensil in drawer, no coffee plunger, no dish cloth or tea towel, no microwave. Outside the Smoking area for all guests was very close to our windows and no chance of privacy from them during day unless curtains fully closed. Noise from upstairs rooms very noticeable.
by A verified traveler
Definitely not recommended
Posted 4 Feb 2017 on WotifTurned up and they had lost our booking, but finally got that sorted.
Restaurant was serving food when we were checking in, but was suddenly closed by the time we came back downstairs and they couldn't even manage to rustle up a piece of fruit.
Room was atrciously decorated, outdated, and tired. Shower was moldy.
Found out later that the locals know not to stay here. Will definitely avoid it in the future
Recommended
for Everyoneby A verified traveler from Auckland
Tidy spacious hotel room
Posted 10 Jan 2017Nice hotel right in the centre of all the great stuff Greytown has to offer.
by Sandra
Clean and Comfortable
Posted 9 Jan 2017 on HotelsWe had a one night stay at The White Swan Country Hotel. We booked last minute online through Hotels.com and were lucky enough to get accommodation. Check in was easy and efficient although the room allocated had been extended to the previous guests. This was not a problem though as we were given another room without delay. We were in Park 4 which was upstairs in the building behind the hotel. It was great - a big room with a deck and separate bathroom. There was no noise from the street but the neighbouring room left their bathroom fan on all night and we could hear this humming through the wall. The bed was very comfy and the room had all we needed. Had a very nice meal at the restaurant with great service. Our only minor complaint was the pillows were very thin and could do with replacing. Would definitely stay here again.
Recommended
for Everyoneby A verified traveler from UK
Lovely room
Posted 17 Dec 2016We had a Park Studio for one night. All very nice. Some confusion over breakfast on Saturday morning which should have been in the restaurant, but we then discovered should have been ordered the night before for delivery to the room, somewhat tricky as 6 of us were meeting up to eat. Not what was stated in the literature, and staff were indifferent to the issue. Ended up in a local cafe which was fine.
by A verified traveler
Posted 14 Dec 2016 on Hotels
Recommended
for Everyoneby A verified traveler from Toronto, On
A nice stay with a great restaurant.
Posted 10 Nov 2016
Pros: Location
Cons: Stairs to the room.
Hotel was pretty decent for the money. A long set of stairs to get to the room. The rooms were large and clean with fridge, kettle and food prep area. Close walking distance right on the strip in Grey Town. Restaurant was good food with good atmosphere. Plenty of parking.
by A verified traveler
Great location
Posted 17 Sep 2016 on HotelsConvenient and central. A welcoming touch was that on check in (about 6 pm) on a cool evening, the room lights had been switched on, the heater was going and the electric blankets were on.
Comment from Hotel Management
18 Oct 2016 by General Manager, Hotel Management
Thank you for your feedback, we are glad you enjoyed your stay with us.
Kind regards,
The White Swan Country Hotel
Greytown.
