Ratings based on 106 Verified Reviews

3.6 out of 5
95% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from The Woodlands

Posted 10 Jan 2024
Comment from Hotel Management
1 Feb 2024 by Bossinger-Berning, Hotel Management
Liebe Monica,vielen Dank. Teilen Sie uns gerne das nächste Mal ein genaueres Feedback mit, damit wir genau wissen, wo wir uns verbessern können.Wir freuen uns, wenn wir Sie nochmals herzlich willkommen heißen dürfen.Beste Grüße
3 out of 5
by A verified traveler

Posted 19 Nov 2023
This property has no atmosphere. The staff, while not unfriendly, certainly don't make you feel welcome. When this was the Montanus Hof Hotel it was several levels above. The breakfast is a very basic buffet, and I never saw anyone having a drink at the bar. Convenience for the shops and for work is the only reason I continue to se it
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Aug 2023
3 out of 5
by A verified traveler

Posted 8 Apr 2023 on Hotels
Comment from Hotel Management
16 May 2023 by Julia Bossinger-Berning, Hotel Management
Lieber Harvey,vielen Dank für Ihr Feedback. Wir freuen uns Sie bald wieder bei uns in Grevenbroich begrüßen zu dürfen.Beste GrüßeJulia Bossinger-Berning-Hotelleitung
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Mar 2023 on Hotels
4 out of 5
by A verified traveler

Posted 27 Nov 2022 on Hotels
room was very spacious
4 out of 5
by A verified traveler

Posted 30 Aug 2021 on Hotels
Lobby was slow.you have to pay for parking.overall ok.
Comment from Hotel Management
13 Sep 2021 by Mrs. Bossinger, Hotel Management
Dear Mr. Anthony, thank you for your feedback. Unfortunately you have yo pay extra for parking. We will be happy to welcome you soon. Best regards Julia Bossinger-Hotelemanager
1 out of 5
by A verified traveler

Go somewhere else

Posted 7 Nov 2019 on Hotels
Terrible hotel. Parking is completely inadequate, elevator was broken for the entire duration of stay and the hotel hygiene standards is a disgrace. Rooms are very basic and not really comfortable.
Comment from Hotel Management
25 Nov 2019 by Julia Bossinger, Hotel Management
Dear Mr. M, thank you for your message. I am very sorry for all the inconveniences. Our elevator will be repaired the next month and our public areas will be renovated at the beginning of the next year. We are happy to welcome you again and wish you all the best! Best regards, Julia Bossinger
1 out of 5
by A verified traveler

Mediocre

Posted 26 May 2019 on Hotels
Very mediocre, Not certainly a business class hotel. No water or coffee on day2 if you stay more than a night there. No toiletries whatsoever. If you ask the reception they say- i didnt make these rules here, cant help you! Basic breakfast @€8 a day. Some eggs, cheese, cereals and bread
Comment from Hotel Management
7 Jun 2019 by Rüdiger Breidenbach/General Manager, Hotel Management
Dear Guest Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at +49 (0)2181 6090. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Rüdiger Breidenbach General Manager Best Western Plaza Hotel Grevenbroich
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Mar 2019 on Hotels
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