Ratings based on 796 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Weston
Posted 15 May 2024
Comment from Hotel Management
16 May 2024 by Illona, Hotel Management
Bonjour,Nous sommes ravi d'apprendre que le séjour a été à la hauteur de vos attentes.En espérant vous revoir prochainement au sein de notre hôtel nous restons disponibles pour toutes questions ou demandes complémentaires.Bien à vous,
by A verified traveler
Style over substance......
Posted 9 Jan 2024 on HotelsA very strange room design. You have to walk through the shower to use toilet or sink so unable to not tread in wet after a shower. Toilet is on view for rest of room especially for someone still in bed so no privacy. Room is very very small. Hard mattress. Could hear traffic all night and local skateboard park. Main reception area is large and friendly staff. Can help yourself to coffee etc. Parking is a short walk to public car park. It is ok for 1 night but anyone who has marked as 10/10 can't have stayed in anything other than a hostel before.
Comment from Hotel Management
9 Jan 2024 by Illona, Hotel Management
Good afternoon,We are truly sorry to hear that the stay was not up to your expectations. Do not hesitate to ask for a quiet room for your next stay. We remain at your disposal for any additional requests.Best regards,
by A verified traveler
Posted 29 Dec 2023
Comment from Hotel Management
9 Jan 2024 by Illona, Hotel Management
Hello,Thank you for your positive review ! We hope to see you again soon.Have a nice day and a nice year !Best regards,
by A verified traveler
Posted 24 Dec 2023
Really nice staff, big and bright rooms and really comfortable beds!
Comment from Hotel Management
9 Jan 2024 by Illona, Hotel Management
Hello,Thank again for your positive review.We remain at your disposal for any additional requests.And happy new year again !Best regards,
by A verified traveler
Posted 17 Sep 2023
Beautiful boutique hotel the staff was so accommodating and friendly. The rooms are small but comfortable. I love the artistic design of the bathroom also. Get a higher floor and the views are magnificent. The only drawback was it’s proximity to the light rail.
Comment from Hotel Management
19 Sep 2023 by Wendy, Hotel Management
Good morning,thank you for this positive comment.See you soon
by A verified traveler
Posted 15 Sep 2023 on Hotels
Comment from Hotel Management
19 Sep 2023 by Wendy, Hotel Management
Good morning,thank you for this positive comment.See you soon
by A verified traveler
Posted 25 Aug 2023 on Hotels
Service, facilities and location was excellent. Easy walking to restaurants and sights. Parking was conviently located.
Comment from Hotel Management
30 Aug 2023 by Laura, Hotel Management
Bonjour, Merci beaucoup pour ce commentaire positif. A très vite, Laura
by A verified traveler
Excellent stay
Posted 24 Aug 2023 on HotelsExcellent stay! Stayed for 4 nights. The 24-hour lounge is a very nice amenity and all the staff are super friendly and helpful. Would 100% stay here again when I'm in Grenoble. Merci beaucoup for making my stay comfortable and enjoyable!
Comment from Hotel Management
25 Aug 2023 by Laura, Hotel Management
Bonjour Louie, Merci beaucoup pour ce retour positif ! A bientôt chez OKKO HOTELS
by A verified traveler
Posted 22 Aug 2023
Staff was great. Free snacks. Clean room. Great stay
Comment from Hotel Management
23 Aug 2023 by Laura, Hotel Management
Bonjour, Merci beaucoup pour ce commentaire positif ! A bientôt, Laura
by A verified traveler
Posted 12 Aug 2023
I learned after staying in Grenoble that it’s not a good city. I was harassed by numerous men to the point hotel staff had to intervene . I left this hotel because of its poor room design.( very poor lighting in bathroom, very bad drainage in the shower, broken coffee maker, bad electrical system.)
Comment from Hotel Management
18 Aug 2023 by Michel Garnier, General Manager, Hotel Management
I'm really sorry for the bad experience you got from our city. Concerning our rooms, your remarks will help us to improve our future standard. Please be aware that we are actually renovating bathroom in half part of the hotel.Best regards,
