Ratings based on 556 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
The property was clean and smelled fresh.
Comment from Hotel Management
17 Jun 2024 by Sam, Hotel Management
Thank you very much for staying with us. We highly appreciate you for reviewing your stay and we look forward to seeing you again in the near future. Thank you.
by A verified traveler
Posted 29 May 2024
by A verified traveler
Posted 27 May 2024
A very lovely place to stay in clean neat newly model nice rooms it compares to some of the other hotels that are four stars
Comment from Hotel Management
29 May 2024 by Sam, Hotel Management
Thank you very much for staying with us. We thank you immensely for recognizing our hotel and its amenities. We look forward to seeing you again in the near future. Thank you.
by A verified traveler
Posted 21 May 2024
Chose not to stay the night.
Comment from Hotel Management
23 May 2024 by Sam, Hotel Management
Guest did not stay with us.
by A verified traveler
Posted 21 May 2024
The stay was very pleasant convincing the friendliness all was very pleasant if ever I'm in the area again reassurely would look you up
Comment from Hotel Management
21 May 2024 by Sam, Hotel Management
Thank you very much for staying with us. We appreciate you for recognizing our hotel and amenities. We look forward to seeing you again in the near future.
by A verified traveler
Posted 17 May 2024
The manager of the facility was extremely rude and inconsiderate! I had to leave in the middle of my stay it was so bad.
Comment from Hotel Management
21 May 2024 by Sam, Hotel Management
We appreciate you for staying with us. We tried to accommodate the guest in several ways but the guest determined and left unpleasant feelings. When an Online Third Party (OTA) reservation comes to us, rates and discounts are predetermined and we will not be able to honor anymore changes. The same we tried to explain the guest but may be we could not convince him. We were not loud or rude at the guest. We treat all our guests with respect and dignity. We appreciate all our guests for staying with us. We thank you for staying with us.
by A verified traveler
Posted 21 Apr 2024
Stayed here after a concert in Oxford. This hotel had better reviews than hotels in Grenada. Overall property was well maintained and clean, I will say the sconces by our bed were covered in dust but linens, floors, and bathrooms were clean. They do have a 24 hour front desk, we checked in at like 2a with zero issues.
Comment from Hotel Management
22 Apr 2024 by Sam, Hotel Management
Thank you very much for staying with us. Thank you for letting us know the concerns and for letting us know the your check in was smooth. We look forward to seeing you again in the near future.
by A verified traveler
Posted 21 Apr 2024
Amazing
Comment from Hotel Management
22 Apr 2024 by Sam, Hotel Management
Thank you very much for staying with us. We appreciate you for letting us know that you enjoyed your stay. We look forward to seeing you again in the near future. Thank you.
by A verified traveler
Posted 13 Apr 2024
Breakfast is not free at this hotel! If you want to eat in your room, they charge $15 a plate! To eat in your room is considered dining out! Also they count the towels you use and will only replace what you used! I caught the housekeeper literally counting my towels before she gave me new ones smh!
Comment from Hotel Management
14 Apr 2024 by Sam, Hotel Management
Breakfast is free to dine in. One can eat as much as they want. Take away is not complimentary. We do replace towels and all linen are accounted. We have no choice. Thank you for staying with us.
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
14 Apr 2024 by Sam, Hotel Management
Thank you for staying with us.
