Ratings based on 963 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Easley
Posted 16 Jun 2024
Comment from Hotel Management
17 Jun 2024 by Midtown Suites, Hotel Management
Thankyou for your wonderful review! We are delighted to hear that you enjoyed your stay and look forward to welcoming you back soon.
by A verified traveler
Posted 16 Jun 2024
Nice size ref and microwave.
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Kevin Patel, Hotel Management
Hey George, thank you for the review! We appreciate you staying with us and hope to see you again soon.
by A verified traveler
Posted 9 Jun 2024
This property was a surprise excellent find for our overnight stay in Greenville South Carolina.
It was in a quiet location about 1 block from everything.
Check in was a breeze when booked via Expedia app. Room was large with a queen bed, recliner, kitchenette, large TV and a stocked bathroom.
I understand there are long term rentals in the hotel but it was very quiet and seems very secure.
Comment from Hotel Management
10 Jun 2024 by Kevin Patel, Hotel Management
Hello Wendell, so glad you enjoyed your stay. Come back and see us when you're back in town. We always have returning guests here at Midtown Suites Greenville and the team is happy to serve them. Thank you for your business.
by A verified traveler
Posted 4 Jun 2024
It had a lot of long time stay people. Everything was clean and safe though. No breakfast and construction made the lobby dusty.
Comment from Hotel Management
4 Jun 2024 by Kevin Patel, Hotel Management
Hey Lisa, so glad you enjoyed your stay. Come back and see us when you're back in town. We always have returning guests here at Midtown Suites Greenville and the team is happy to serve them. Thank you for your business.
by A verified traveler
Posted 4 Jun 2024
I was unpleasantly surprised that you needed to put down $150 for a security deposit. Most places do not charge that amount of money and it was just very frustrating. It was on Expedia all the way down at the bottom under other fees, I just don't normally look at that Because that's usually for pets and things
Comment from Hotel Management
4 Jun 2024 by Kevin Patel, Hotel Management
Hello Linda, we are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and use it to improve the quality of our service and accommodations. If you would like to discuss your experience further and/or provide us with more details, please do not hesitate to reach out to us directly. We value your business and would like the opportunity to make things right.
by A verified traveler
Posted 3 Jun 2024
This is a very old hotel (previously a Quality Inn) and its age shows. What wasn't said in all the pictures of the site is it is under construction starting on the first floor. The room was adequate. It had a full size refrigerator(great), coffee maker(great), microwave(worked), toaster (didn't work). Hair dryer didn't work and accessible shower had one door that didn't open and that's where the grab bar was. The bed was comfortable, but sheets were obviously old (pilling on sheets). It is clear that they are gutting the rooms and replacing everything. It was dirty and not just from the construction. All in all, I would give this hotel barely 2 stars. Had they advertised that it was under construction, we would not have picked it. And, they demanded a $150 deposit when we checked in or we couldn't have the room. That's a new one on me!!
Comment from Hotel Management
4 Jun 2024 by Kevin Patel, Hotel Management
Hey Mary, I am deeply sorry for the inconvenience caused during the stay. This is not the standard of service we aim for. We are going to take action on this and make sure it does not happen again. Hopefully if you're back in Greenville, we would like to get another chance to serve you better. Thank you.
by A verified traveler
Posted 2 Jun 2024
For the price it was fine. Clean. The bed was more comfortable for us than we thought it would be.
Comment from Hotel Management
4 Jun 2024 by Kevin Patel, Hotel Management
Hey Wilfred, so glad you enjoyed your stay. Come back and see us when you're back in town. We always have returning guests here at Midtown Suites Greenville and the team is happy to serve them. Thank you for your business.
by A verified traveler
Posted 28 May 2024
The hotel and staff were wonderful. It was a bit further back from the main road which wasn’t bad since it kept it more quiet for guests. They were in the middle of construction so my ratings for property and cleanliness should be taken lightly and not determine any final decisions. The room was great, had a little kitchen area and everything that allowed me to store and heat up food.
Would recommend and likely if I go back up in the area, will reserve a room there again.
Comment from Hotel Management
28 May 2024 by Kevin Patel, Hotel Management
So glad you enjoyed your stay. Come back and see us when you're back in town. We always have returning guests here at Midtown Suites Greenville and the team is happy to serve them. Thank you for your business.
by A verified traveler
Posted 28 May 2024
