Ratings based on 784 Verified Reviews
2.9 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Unfortunately, i found the bed mattress covers spotty AND the second bed had a FALSE EYELASH stuck to it.
I've always thought the reviews posted about hotels were not true, but now i know.
Comment from Hotel Management
23 May 2024 by Hotel Manager, Hotel Management
Dear Guest,We sincerely apologize for the issues you encountered during your stay. Cleanliness is a top priority for us, and your experience is not reflective of our standards. We are addressing these concerns with our housekeeping team to ensure this does not happen again. Your feedback is invaluable, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive review and the 4 out of 5 rating. We're glad you enjoyed your stay. We appreciate your feedback and are committed to improving our services to provide an even better experience next time.Sincerely, Hotel Manager
by A verified traveler
Posted 11 May 2024
Save yourself the frustration and stay elsewhere. Very unaccommodating staff, on the verge of being rude. We have had multiple rooms booked for months. The one time we had an error in one of the reservations, they would not make the change even though we have spent THOUSANDS at this location. I guess they need all the $$ they can get to keep the dump open.
Comment from Hotel Management
22 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We deeply regret the frustration you experienced with our staff and the issue with your reservation. This is not the standard we aim to uphold. Your comments will be addressed to improve our service quality.Sincerely, Hotel Manager
by A verified traveler
Posted 8 May 2024
I have stayed in a Days Inn before, but this is by far the worst one ever. We found a roach in our room, and the sheets and blanket weren't cleaned properly. The water was brown! The room was very moist, the microwave was filthy the refrigerator was nasty and very moist as well. I should have run when I pulled up and saw the way the property looked.
Comment from Hotel Management
9 May 2024 by Hotel Manager, Hotel Management
Dear Guest,We apologize for the unacceptable experience you encountered during your stay. Your feedback is taken seriously, and we're addressing the cleanliness and maintenance issues immediately. We're committed to ensuring such lapses don't recur. Please accept our sincerest apologies, and if given the chance, we'd love to make it right on any future visits.Sincerely, Hotel Manager
by A verified traveler
Posted 5 May 2024
Smoke detector battery was chirping at check in, took over 30 minutes for maintenance, room smelled like an old smoking room, cigarette burns in floor. Pool deck cracked with weeds. Stray cats roaming. Only offered double beds, no queen sized beds.
Comment from Hotel Management
6 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback, Lauri. We apologize for the inconvenience you experienced during your stay. Your comments regarding the smoke detector, room odor, pool deck, and bed options are concerning, and we will address these issues promptly with our maintenance and housekeeping teams. We appreciate your honesty and hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 3 May 2024
Older hotel with older hotel issues, but the staff is very helpful.
Comment from Hotel Management
3 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review and for choosing to stay with us. We're glad to hear that our staff provided helpful service during your stay. We apologize for any inconveniences related to the age of the hotel. Your feedback is valuable to us, and we will continue to work hard to ensure a pleasant experience for all our guests. We hope to welcome you back in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 2 May 2024
I would never stay at this property again
Comment from Hotel Management
3 May 2024 by Hotel Manager, Hotel Management
Dear Guest,We're sorry to hear that your experience fell short of your expectations. We apologize for any aspects of your stay that did not meet your satisfaction. If you have any specific feedback or concerns you would like to share, please don't hesitate to reach out to us directly. Your feedback is important to us, and we will use it to improve our services for future guests.Sincerely, Hotel Manager
by A verified traveler
Posted 19 Apr 2024
Overall friendly staff and cleanliness. I always stay at this location when I’m in town. Love it..
Comment from Hotel Management
20 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive review, Chartise! We're thrilled to hear that you always enjoy your stay with us and appreciate the overall friendly staff and cleanliness of our hotel. It's wonderful to know that we've become your go-to choice when you're in town. We truly value your loyalty and look forward to welcoming you back for another fantastic stay.Sincerely, Hotel Manager
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
17 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for taking the time to provide feedback on your recent stay. We regret to learn that your experience did not meet your expectations, and we apologize for any inconvenience you encountered. Your comments are valuable to us, and we will use them to improve our services and facilities. If there are specific areas where you feel we could have done better, please don't hesitate to share them with us. We hope to have the opportunity to welcome you back and provide you with a more satisfying experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for taking the time to leave a positive review! We're thrilled to hear that you had a wonderful experience during your stay with us. If you have any further feedback or if there's anything we can do to enhance your next visit, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager
