Ratings based on 777 Verified Reviews
2.9 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
I have stayed in a Days Inn before, but this is by far the worst one ever. We found a roach in our room, and the sheets and blanket weren't cleaned properly. The water was brown! The room was very moist, the microwave was filthy the refrigerator was nasty and very moist as well. I should have run when I pulled up and saw the way the property looked.
Comment from Hotel Management
9 May 2024 by Hotel Manager, Hotel Management
Dear Guest,We apologize for the unacceptable experience you encountered during your stay. Your feedback is taken seriously, and we're addressing the cleanliness and maintenance issues immediately. We're committed to ensuring such lapses don't recur. Please accept our sincerest apologies, and if given the chance, we'd love to make it right on any future visits.Sincerely, Hotel Manager
by A verified traveler
Posted 5 May 2024
Smoke detector battery was chirping at check in, took over 30 minutes for maintenance, room smelled like an old smoking room, cigarette burns in floor. Pool deck cracked with weeds. Stray cats roaming. Only offered double beds, no queen sized beds.
Comment from Hotel Management
6 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback, Lauri. We apologize for the inconvenience you experienced during your stay. Your comments regarding the smoke detector, room odor, pool deck, and bed options are concerning, and we will address these issues promptly with our maintenance and housekeeping teams. We appreciate your honesty and hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 3 May 2024
Older hotel with older hotel issues, but the staff is very helpful.
Comment from Hotel Management
3 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review and for choosing to stay with us. We're glad to hear that our staff provided helpful service during your stay. We apologize for any inconveniences related to the age of the hotel. Your feedback is valuable to us, and we will continue to work hard to ensure a pleasant experience for all our guests. We hope to welcome you back in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 2 May 2024
I would never stay at this property again
Comment from Hotel Management
3 May 2024 by Hotel Manager, Hotel Management
Dear Guest,We're sorry to hear that your experience fell short of your expectations. We apologize for any aspects of your stay that did not meet your satisfaction. If you have any specific feedback or concerns you would like to share, please don't hesitate to reach out to us directly. Your feedback is important to us, and we will use it to improve our services for future guests.Sincerely, Hotel Manager
by A verified traveler
Posted 19 Apr 2024
Overall friendly staff and cleanliness. I always stay at this location when I’m in town. Love it..
Comment from Hotel Management
20 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive review, Chartise! We're thrilled to hear that you always enjoy your stay with us and appreciate the overall friendly staff and cleanliness of our hotel. It's wonderful to know that we've become your go-to choice when you're in town. We truly value your loyalty and look forward to welcoming you back for another fantastic stay.Sincerely, Hotel Manager
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
17 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for taking the time to provide feedback on your recent stay. We regret to learn that your experience did not meet your expectations, and we apologize for any inconvenience you encountered. Your comments are valuable to us, and we will use them to improve our services and facilities. If there are specific areas where you feel we could have done better, please don't hesitate to share them with us. We hope to have the opportunity to welcome you back and provide you with a more satisfying experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for taking the time to leave a positive review! We're thrilled to hear that you had a wonderful experience during your stay with us. If you have any further feedback or if there's anything we can do to enhance your next visit, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 5 Apr 2024
Woke up to 3 in the morning the heat just stop working.
Went to call front desk no cord on the room phone, got to desk they told me I should’ve used my cell phone. Like I was bothering her or had there number on speed dial
Then had to move all my stuff around to the back with no help. Never again
Comment from Hotel Management
6 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is invaluable, and we will address the issues you raised to ensure improvements are made. We hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 29 Mar 2024
Needs to be shut down
Comment from Hotel Management
30 Mar 2024 by Hotel Manager, Hotel Management
Dear Guest,We're deeply sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we would appreciate any specific details you can provide about your stay so that we can address any issues promptly. Please feel free to reach out to us directly with any concerns you may have. We value your input and hope to have the opportunity to improve your perception of our hotel in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 18 Mar 2024
The room didnt look clean. The bathroom had dirty rags left in it. Wifi wasn't good. Breakfast was decent. Alot of people coming and going over night. People screaming and fighting.
Comment from Hotel Management
18 Mar 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback regarding your recent stay at the hotel. We apologize for the issues you encountered, including the cleanliness of the room, the presence of dirty rags in the bathroom, and the WiFi connectivity problems. We understand that disturbances from other guests also affected your experience. We take these concerns seriously and will address them with the hotel management. We recommend reaching out to our customer support team so that we can assist you further and work towards a resolution.Sincerely, Hotel Manager
