Ratings based on 181 Verified Reviews
4.2 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Very friendly staff everone i Saw would say something nice. Clean facility in and outside
Comment from Hotel Management
6 Jun 2024 by Comfort Inn & Suites Management & Staff, Hotel Management
Thank you James for your feedback! We love hearing that you had a great experience and that our staff was friendly and welcoming. Thank you for being our guest and we hope to be able to see you again soon.
by A verified traveler
Posted 4 Jun 2024
Nice quiet area 7 mins from hospital
Comment from Hotel Management
4 Jun 2024 by Comfort Inn & Suites Management & Staff, Hotel Management
Dear Derrick, thank you for letting us know about your experience. We are happy that you had a good stay, that it was quiet and that our location was convenient for you. Thank you for being our guest and we hope that you will be able to stay with us again in the future.
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
3 Jun 2024 by Comfort Inn & Suites Management & Staff, Hotel Management
Thank you Kordia for the 4/5 rating. We appreciate your time in letting us know that you had a good experience. Thank you for being our guest, and we hope that you will be able to stay with us again soon.
by A verified traveler
Posted 29 May 2024
Nice decor. Clean.
Comment from Hotel Management
29 May 2024 by Comfort Inn & Suites Management & Staff, Hotel Management
Thank you Serena for rating your stay and your comments. We are delighted that you had a great experience and hope that you will be able to stay with us again soon. Thank you for being our guest.
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
21 May 2024 by Comfort Inn & Suites Management & Staff, Hotel Management
Dear LaReese, thank you for your feedback and rating your stay. We are happy that you had a good experience and hope that you will be our guest again soon. Thank you for your business.
by A verified traveler from San Antonio
Posted 20 May 2024
Great experience. Staff was friendly and helpful. Hot water took forever to warm up. Otherwise was a great experience.
Comment from Hotel Management
20 May 2024 by Comfort Inn & Suites Management & Staff, Hotel Management
Hello Lisa, thank you for taking time to provide feedback regarding your stay with us. We are happy that you had a great experience overall and take note of the hot water issue from your room. Please accept our apologies for the inconvenience this caused and we have reported the problem to our maintenance staff to take care of. Thank you for being our guest and we hope that you will stay with us again soon.
by A verified traveler
Posted 11 May 2024
The staff were very nice and helpful. The hotel was old and run down. My room had stained sheets, but staff fixed it with no problems . The indoor pool area looks terrible.
Comment from Hotel Management
13 May 2024 by Comfort Inn & Suites Management & Staff, Hotel Management
Dear Kayla,Dear [Guest],Thank you for taking the time to share your feedback with us.We regret to hear that the hotel's age and condition may have fallen short of your expectations. We are committed to making continued improvements to ensure that our guests have a comfortable and enjoyable stay.Regarding the issues you mentioned with your room, we apologize for the stained sheets and are pleased to hear that our staff were able to address this issue promptly. We also appreciate your feedback about the indoor pool area. We understand that it is an important amenity for many of our guests, and we want to make sure that it meets our high standards.Thank you again for your feedback. We value your input and will use it to make positive changes to our property. We hope that you will give us another opportunity to provide you with accommodations in the future.
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
14 May 2024 by Comfort Inn & Suites Management & Staff, Hotel Management
Thank you Amy for rating your stay. We trust that you had a good experience and hope that you will choose to be our guest again soon. Thank you for your business.
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Comfort Inn & Suites Management & Staff, Hotel Management
Hi Wallace, thank you for rating your stay. We hope that you had a good experience with us. Please feel free to let us know directly if there is anything that you would like us to know that would have made your stay better, or something you would like us to consider for in the future. Thank you for being our guest and we hope that you will stay with us again soon.
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
15 Apr 2024 by Comfort Inn & Suites Management & Staff, Hotel Management
Thank you Libu, for your feedback regarding your experience with us. We are happy that you had a good experience and hope that you will be able to be our guest again soon.
