Ratings based on 980 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
None
by A verified traveler
Posted 28 May 2024
The property is conveniently located and provides easy access to downtown venues both for walking and driving. I will select this property again when staying downtown Greenville.
by A verified traveler
Posted 26 May 2024
The property is nice, clean, including the ground floor restaurant. The parking is criminal, you’re gonna pay 25 bucks for regardless it’s a must if you’re going to stay there there’s really doesn’t seem to be a choice Even if you think you’ve paid through Expedia, you have not when you get there. You’re paying the 25 bucks otherwise this place is phenomenal.
by A verified traveler
Posted 22 May 2024
I didn’t like that I asked for a cleaning, never got it, was told I would be given coffee, make up remover 4 different times and was never given it. Not the first time this happened
Comment from Hotel Management
22 May 2024 by Brittany Watson, Hotel Management
Thank you for your feedback regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
by A verified traveler
Posted 20 May 2024
Enjoyed it. Close to everything. Will be coming back
Comment from Hotel Management
21 May 2024 by Brittany Watson, Hotel Management
Thank you for your feedback on our hotel! We are so glad to hear you enjoyed your stay with us and we look forward to welcoming you back again! I will be sure to share your kind words with our staff!
by A verified traveler
Posted 18 May 2024
Beautiful hotel. Rooms updated snd spacious. Quiet. Friendly staff. Walking distance to restaurants etc
Comment from Hotel Management
21 May 2024 by Brittany Watson, Hotel Management
Thank you for your feedback on our hotel! We are so glad to hear you enjoyed your stay with us and we look forward to welcoming you back again! I will be sure to share your kind words with our staff!
by A verified traveler
Posted 18 May 2024
Room was so spacious, conveniently close to downtown restaurants and more! Front desk is a little hetic. Checkout is at noon, had someone knock on our door, felt.like we were being rushed. Breakfast was also chaotic, lots of people but we were able to take it back to our room so it was fine. Decent spread. Overall a good stay!
Comment from Hotel Management
21 May 2024 by Brittany Watson, Hotel Management
Thank you for your feedback on our hotel! We are so glad to hear you enjoyed your stay with us and we look forward to welcoming you back again! I will be sure to share your kind words with our staff!
by A verified traveler
Posted 17 May 2024
Great location, very friendly staff and clean
Comment from Hotel Management
18 May 2024 by Brittany Watson, Hotel Management
Thank you for your feedback on our hotel! We are so glad to hear you enjoyed your stay with us and we look forward to welcoming you back again! I will be sure to share your kind words with our staff!
by A verified traveler
Posted 10 May 2024
Excellent property. Expedia messed up my reservation and we were given a King room instead of a double Queen. The hotel was booked up and we had no choice but for one of us to sleep on the sofa.
Comment from Hotel Management
12 May 2024 by Brittany Watson, Hotel Management
Thank you for your feedback regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
by A verified traveler
Posted 4 May 2024
Clean. Easy check-in. Convenient parking garage across the street. Walkable to downtown and Bon Secour Arena
Comment from Hotel Management
7 May 2024 by Brittany Watson, Hotel Management
Thank you for your feedback on our hotel! We are so glad to hear you enjoyed your stay with us and we look forward to welcoming you back again! I will be sure to share your kind words with our staff!
