Ratings based on 959 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Greenwood
Posted 18 Jun 2024
We liked that it was a hotel and not a motel. Staff very helpful. It was obvious that it was in the midst of renovation. Elevator in our wing had not been upgraded and they had a sign that no more than 4 people could be on it- Wait too long to get to the 4th floor. Also, the AC unit was old and very noisy, and the toilet leaked from the base which we reported.
by A verified traveler
Posted 18 Jun 2024
One of my favorite spots to chill-lax when coming into town. Bar & Grill beside the hotel is a major plus. Still waiting for the pool to open up one day.
by A verified traveler
Posted 16 Jun 2024
Clean.. needs more parking spaces .
Comment from Hotel Management
17 Jun 2024 by Management, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler from Melbourne
Posted 16 Jun 2024
The pictures are definitely catfish vibes the rooms are old and not well kept. The air conditioner was so loud I couldn’t hold a phone conversation. The chair was tattered in my room the gym didn’t have any working equipment yet there were boxes in the hallway (in the way) with new treadmills. I would not recommend
Comment from Hotel Management
17 Jun 2024 by Management , Hotel Management
Thanks for taking the time to respond. We apologize for missing some items to make your stay better. Your review will help us improve.
by A verified traveler
Posted 15 Jun 2024
is perfect for family and safe
Comment from Hotel Management
17 Jun 2024 by Management , Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler from China Grove
Posted 11 Jun 2024
My husband’s tools got stolen from his truck
Comment from Hotel Management
12 Jun 2024 by Management , Hotel Management
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.
by A verified traveler
Posted 8 Jun 2024
Not enough parking i had to drive around a couple times to find a park
Comment from Hotel Management
10 Jun 2024 by Hotel Management, Hotel Management
Thank you for bringing this to our attention. We apologize for these issues and will bring them to the attention of our housekeeping department. We hope to regain your business in the future by improving the guest experience. Thanks for taking the time to respond. We appreciate having the opportunity to serve you.
by A verified traveler
Posted 6 Jun 2024
Great breakfast buffet, very nice staff, great value for the price
Comment from Hotel Management
7 Jun 2024 by Hotel Management, Hotel Management
Thank you for your feedback. We are happy that your stay was enjoyable.
by A verified traveler from Windsor Mill
Posted 30 May 2024
The friendliness of the front desk personnel!
Comment from Hotel Management
30 May 2024 by Management , Hotel Management
Thank you for your feedback. We are happy that your stay was enjoyable.
by A verified traveler
Posted 30 May 2024
A
Bit further from 85 north then expected
Comment from Hotel Management
30 May 2024 by Hotel Management, Hotel Management
Thanks for taking the time to respond. We appreciate having the opportunity to serve you.