Ratings based on 977 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
25 May 2024 by TW, Hotel Management
Dear valued guest we appreciate your feedback as customer satisfaction is our main goal. We hope you choose to stay with us on your next trip. Safe travels!
by A verified traveler
Posted 23 May 2024
They had insects in rooms and unclean bathrooms. Never ever stay at this hotel again
Comment from Hotel Management
24 May 2024 by TW, Hotel Management
Dear value guest we appreciate your feedback and are sad to hear your stay was not up to your standards. Rest assured we have read your review and are making corrections on the matter. Safe travels!
by A verified traveler from Waterville
Posted 22 May 2024
They were redoing a lot of refurbishing so it wasn’t real clean. Nota great neighborhood.
Comment from Hotel Management
23 May 2024 by MG, Hotel Management
Good Morning, thank you for your feedback. I do apologize that the hotel was not up to par for you. I will be sure to share with the staff. Melissa Graves, Guest Services Manager
by A verified traveler
Posted 20 May 2024
For the 3 days we were there.
1) the rugs we dirty and old in the room
2) the room and bed were clean
3) the hallway rug was very dirty and sticky, for all 3 days never been vacuumed. It was a complete turn off for us. especially for a Wyndham hotel.
Comment from Hotel Management
20 May 2024 by TW, Hotel Management
Dear valued guest we appreciate your feedback and are sad to hear your stay was not up to your standards. We have read your review and will be making corrections on the matter. We hope you choose to stay with us on your next trip. Safe travels!
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
17 May 2024 by MG, Hotel Management
Good Morning, thank you for your feedback. I will be sure to share with my staff. Have an Excellent day. Melissa Graves - Guest Services Manager
by A verified traveler
Posted 15 May 2024
The hotel was quiet and clean. The breakfast options were great.
Comment from Hotel Management
17 May 2024 by MG, Hotel Management
Good Morning, thank you for your feedback. I will be sure to share with the staff. Have an Excellent day! Melissa Graves - Guest Services Manager
by A verified traveler from Greensboro
Posted 13 May 2024
Comment from Hotel Management
15 May 2024 by MG, Hotel Management
Good Morning, thank you for your feedback. I will be sure to share with our team. Have an Excellent day. Melissa Graves - Guest Services Manager
by A verified traveler
Posted 11 May 2024
The bathtub has slip resistant slides that are black. When I went to the front desk to ask to be moved I was told no because I used the toilet in the room. Will never stay at the property again. I left and went to a new property. Wasted my money.
Comment from Hotel Management
11 May 2024 by TW, Hotel Management
Dear valued guest we are sorry to hear that you experienced this. We will take care of this matter as guest satisfaction is our top priority. Safe travels!
by A verified traveler
Posted 7 May 2024
it was outdated and not kept well
Comment from Hotel Management
9 May 2024 by MG, Hotel Management
Good Morning, thank you for your feedback. I do apologize that the hotel did not meet your standards. We are in the process of upgrading all areas of the hotel. I will be sure to share your feedback with the our team. Have an Excellent day. Melissa Graves - Guest Services Manager
by A verified traveler
Posted 5 May 2024
Ok
Comment from Hotel Management
6 May 2024 by MG, Hotel Management
Thank you for your feedback, we will be sure to share with our team. Have an Excellent day. Melissa Graves- Guest Services Manager
