Ratings based on 282 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
HOTEL FROM HELL. When we checked in the attendant was too busy watching videos on her phone she didn’t hear me say hello until I said it much louder. The lady was on the phone with someone as well at the time of check in and wouldn’t offer me any kind of undivided attention. She asked me to sign some paperwork to stay at the hotel and she kept telling me to just sign it even though I didn’t get a chance to read it so I took the paperwork from the window and read it over with my boyfriend. Before signing it I asked if there is something wrong with the room I’d like to have that information written down. We make our way to the room to notice all of the major imperfections throughout the hotel room. My boyfriend and I travel often so we always makes sure we take videos and pictures of the room before we settle in. As we walked around we noticed the counters we not wiped down the faucet nozzle was broken, scuffs everywhere. We told the attendant we’d like to move rooms she showed us a room that had mold and what looked like blood stains on the lamp shades. She then said she wouldn’t accommodate us by moving us again. Then claimed we would have to talk to someone in morning as she tried to act like she didn’t own the hotel. She claimed she couldn't accommodate or refund us anything.Ms.Patricia the supervisor of the cleaning crew was the only positive interaction we had. Save your money even if it’s the last resort just sleep in your car you’d be more satisfied.
by A verified traveler
Posted 27 May 2024
Front desk was wonderful & highly accommodating!!!!
by A verified traveler
Posted 10 May 2024
Great location and beautiful site! Room was clean and had no carpet, which was a plus for us. Gentleman at the front desk was WONDERFUL...just what you hope to encounter at the end of a very long day on the road!
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
17 Apr 2024 by Rochelle Assistant General Manager, Hotel Management
Good morning Roger,Thank you for taking the time out to give us feedback on your recent stay. Your feedback is important to us and I will share with my staff. We look forward to serving you in the future
by A verified traveler
Posted 6 Apr 2024
Quick easy check in very clean
Comment from Hotel Management
17 Apr 2024 by Rochelle Assistant General Manager, Hotel Management
Good morning Remington,Thank you for taking the time out to give us feedback on your recent stay. Your feedback is important to us and I will share with my staff. We look forward to serving you in the future
by A verified traveler
Posted 16 Mar 2024
Comment from Hotel Management
20 Mar 2024 by Front Desk Manager, Hotel Management
Thank you for taking the time out to do a review on your recent stay. Your feedback will be shared with our staff so we may continue to strive for excellence. We hope to serve you in the future.
by A verified traveler
Posted 15 Mar 2024
Comment from Hotel Management
20 Mar 2024 by Front Desk Manager, Hotel Management
Thank you for taking the time out to do a review on your recent stay. Your feedback will be shared with our staff so we may continue to strive for excellence. We hope to serve you in the future.
by A verified traveler
Posted 2 Mar 2024
Nice friendly service
Comment from Hotel Management
12 Mar 2024 by Assistant Manager, Hotel Management
Thank you for taking the time out to give us a feedback concerning your stay. I will share your feedback with my staff so we can continue to strive for excellence. We hope to service you in the future.
by A verified traveler
Posted 19 Feb 2024
Very clean.
Comment from Hotel Management
20 Feb 2024 by Assistant Mgr., Hotel Management
Thank you for taking the time out to do our survey about your recent stay. I will share your feedback with my staff so we may continue to strive for excellence. Your feedback is very important to us and we value your feedback. Hope to service you in the future.Front Desk Manager
by A verified traveler
Posted 9 Feb 2024 on Hotels
Comment from Hotel Management
10 Feb 2024 by Front Desk Mgr., Hotel Management
Larry,Thank you for taking the time out to do our online survey. We appreciate your feedback and glad to know we met your accommodations. I am delighted to share your feedback with my staff. Look forward to seeing you in the near future.
