Ratings based on 785 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 Jun 2024
Room was great. Staff was great. Facility was being renovated so limited access to things like fitness area and pool. Not a major issue and obviously not long term once they finish. The location just doesn’t have much of anything around it. Two gas stations and a McDonald’s. Not the hotel’s fault obviously.
3 out of 5
by A verified traveler

Posted 27 May 2024
The hotel was okay but it was under construction and as a pregnant person I didn't appreciate the under construction part. Also, our toilet was all jammed and we had to plunge it to get it sorted! Not to mention the manager lady was very unfriendly and not warm at all! Also, secondary door lock was broken and it was open all the time. That's a huge safety issue right there. The breakfast was the only think which was alright so I am rating 3 star generously!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 May 2024
5 out of 5
by A verified traveler

Posted 5 May 2024
Everything was fine
3 out of 5
by A verified traveler

Posted 14 Apr 2024
Staff was very friendly especially Demarcus
5 out of 5
by A verified traveler from Atlanta

Posted 29 Mar 2024
Outstanding service!!
1 out of 5
by A verified traveler

Posted 16 Mar 2024 on Hotels
Hotel under renovation. No ice, low water pressure, no hot coffee, no hot breakfast. Staff was friendly, but the place was a mess. We should not have been charged full price for such a sub standard stay. The website should note the condition of the facility.
Comment from Hotel Management
17 Mar 2024 by Assistant General Manager, Hotel Management
Alicia, thank you for staying with us and providing feedback. We are sorry to hear that you experienced issues during your stay but, unfortunately, we are currently renovating our property and we have had to make some modifications. We do not have any records of you informing our front desk of your concerns. I do believe our staff would have addressed those concerns had they been notified. I hope you choose to stay with us again to see our renovations completely done.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Mar 2024 on Hotels
4 out of 5
by A verified traveler

Posted 4 Mar 2024 on Hotels
Good stay, good breakfast - clean - it was under construction but that didn’t bother us at all. Toilet clogged up so had to call for a plunger. Luckily they had one. Sink was really slow to drain, and the top fell off when tried to move it. Minor inconvenience - good stay overall.