Ratings based on 106 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2023 on Hotels
Last minute choice but comfortable and quality room and breakfast.
Comment from Hotel Management
1 Nov 2023 by Theartemis Palace , Hotel Management
Dear Philip,Thank you very much for sharing your excellent feedback with us.It is our pleasure to read, that you enjoyed your stay and would be glad to welcome you again in the future.Best Regards,Theartemis Palace Team
by A verified traveler
Highly recommended!
Posted 23 Oct 2023 on HotelsWonderful, modern hotel. Friendly staff, got a room upgrade which was greatly appreciated. The buffet was also great with loads of choices and couldn't fault.
Facilities were everything I needed. Pool (which looks beautiful at night like a star lit sky), gym, spa, comfortable seating throughout the hotel, great balcony overlooking the pool, close to the beach and about a 20 minute walk to the old town
Comment from Hotel Management
26 Oct 2023 by Theartemis Palace , Hotel Management
Dear jason ,Thank you very much for providing us with your valuable feedback and excellent rating.We are glad that you enjoyed your stay and had such a positive experience in our Hotel.It would be our pleasure to welcome you back in the future.Best Regards,Theartemis Palace Team
by A verified traveler
Posted 7 Sep 2023
Excellent staff and service.
Comment from Hotel Management
10 Sep 2023 by Theartemis Palace , Hotel Management
Dear Polimnia,Thank you very much for your excellent feedback.It was a pleasure having you as our guests and we hope to welcome you back in your next visits.We wish you all the best.Kind Regards,Theartemis Palace Team
by A verified traveler
Posted 23 Aug 2023
Great venue close to beach and shops/restaurants. Maisonette room perfect for our young family.
Comment from Hotel Management
24 Aug 2023 by Theartemis Palace , Hotel Management
Dear Christian,Thank you very much for sharing your excellent review.It was our great pleasure having you as our guests and would be happy to welcome you again next summer.We wish you and your family, all the best.Kind Regards,Theartemis Palace Team
by A verified traveler
Posted 26 Jul 2023
No gift shop. Food at pool was not good. Took a long time to receive order.
Comment from Hotel Management
28 Jul 2023 by Theartemis Palace , Hotel Management
Dear randee,Thank you for taking the time to provide us with your feedback.Please acknowledge, that we appreciate your comments and value your personal opinion.We wish you all the best.Kind Regards,Theartemis Palace Team
by A verified traveler
Posted 18 Apr 2023 on Hotels
Comment from Hotel Management
19 Apr 2023 by Theartemis Palace , Hotel Management
Dear frederic,Thank you very much for your excellent rating.We wish you all the best and hope to welcome you back in the future.Kind Regards,Eleni KouklinouGuest Relations Manager
by A verified traveler
Posted 8 Apr 2023
Very comfortable room. Half board food hit or miss but usually enough decent options. Alcoholic drinks a little pricey.
Most of the staff very friendly and professional. Walk to Rethymno town center 15 to 20 minutes.
Comment from Hotel Management
9 Apr 2023 by Theartemis Palace , Hotel Management
Dear Sandra,Thank you very much for sharing with us your valuable feedback.It is great, that you enjoyed your stay in our property and would be happy to welcome you again in the future.With our best regards,Theartemis Palace Team
by A verified traveler
Posted 16 Oct 2022
Comment from Hotel Management
28 Jul 2023 by Theartemis Palace , Hotel Management
Dear Nicholas,Thank you very much for your kind rating.We wish you all the best.Warm Regards,Theartemis Palace Team
by A verified traveler
Posted 6 Oct 2022 on Hotels
Comment from Hotel Management
9 Oct 2022 by Theartemis Palace , Hotel Management
Dear arash,Thank you very much for sharing your excellent review.It was our pleasure having you all as our guests and would be happy to welcome you back next season.We wish you all the best.Kind Regards,Theartemis Palace Team
by A verified traveler
A good stay!
Posted 5 Oct 2022 on HotelsWe had a good stay at this hotel. We booked a superior room, the bathroom was refurbished. The room seemed fairly small compared to other hotels we have stayed in. The best rooms are the pool view as there is a busy road at the back of the hotel so you can experience lots of traffic noise. Breakfast is good and generally we found our stay good value for money. We dined in the old town every night approx 20 mins walk away which is beautiful.
Comment from Hotel Management
6 Oct 2022 by Theartemis Palace , Hotel Management
Dear Anonymous,Thank you very much for taking the time to provide us with your kind feedback.We are glad that you had a lovely stay and are once again thankful that you are sharing your positive experience from our Hotel.Best Regards,Theartemis Palace Team
