Ratings based on 35 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from kingston
Posted 13 May 2024
Staff were great. Facility clean. Breakfast was amazing and sick location. We have been in Greece for our honeymoon and by far the best hotel thus far. 10/10 recommend
Comment from Hotel Management
14 May 2024 by kind regards, Marina front desk, Hotel Management
Dear Mrs Carriere,We are really happy you found us attaining your expectations. We will be very happy to welcome you again!
by A verified traveler
Posted 10 May 2024
The customer service was wonderful!
Comment from Hotel Management
10 May 2024 by Kind regards, The Chania Hotel team., Hotel Management
•We are so grateful for your kind words! Looking forward to offer you our services in the future again.
by A verified traveler
Posted 8 May 2024
It’s in a very busy area, right across from Chania market and very close to the Venetian Harbour. Safe and so many shops and restaurants close by. We arrived on a holiday so the streets were noisy and busy, but our room was relatively quiet. The room was beautiful and clean. The buffet breakfast was located in the same room as the pool. Breakfast service was excellent and food options were good and plentiful. The pool is very small, so I wouldn’t recommend swimming in it. Good place.
Comment from Hotel Management
9 May 2024 by Kind regards, The Chania Hotel team., Hotel Management
Dear Ms. Rollison,Thank you for taking the time and rate your stay in The Chania Hotel, we are thankful for that and for all the details provided, it helps us a lot to provide information to our upcoming or potential quests!It would be great to welcome you again sometime in the future.
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
1 May 2024 by Reservations manager, Hotel Management
It is really rewarding seeing that guests appreciate so much our efforts. Thank you for taking time to leave us a review and we hope to welcome you again in the future! Kind regards, The Chania Hotel team
by A verified traveler
Posted 28 Jan 2024
Comment from Hotel Management
5 Apr 2024 by Anna, Frond Desk., Hotel Management
Dear Mr. Gomez,Thank you for taking the time to rate your stay in our hotel we appreciate it so much and hope to welcome you again sometime in the future.Best regards,
by A verified traveler
A perfect hotel
Posted 2 Jan 2024 on HotelsThis hotel is beautiful and the customer service is great.
by A verified traveler
Posted 18 Nov 2023
Great property, very clean , and convenient. The rooms are a bit noisy from the traffic in the area.
Comment from Hotel Management
18 Nov 2023 by The Chania Hotel Team, Hotel Management
Dear Fady thank you very much for your feedback. It was a pleasure having you here as a guest and hope to see you back again soon.
by A verified traveler
Posted 26 Oct 2023
Comment from Hotel Management
28 Oct 2023 by The Chania Hotel Team, Hotel Management
Dear Justin thank you very much for rating us. It was a pleasure having you here as a guest and we hope to see you back again soon.
by A verified traveler from Pleasanton
Posted 23 Oct 2023
New design, exceptional style very modern. Breakfast buffet design is exceptional.
Comment from Hotel Management
23 Oct 2023 by The Chania Hotel Team, Hotel Management
Dear Vladeta thank you very much for your feedback. It is always a pleasure to find out that we manage to make our guest's stay here with us a memorable one. We hope to see you back again soon.
by A verified traveler
Posted 10 Oct 2023 on Hotels
I enjoyed my stay at the Chania hotel. The cleanliness, comfort and staff all contributed to making it an enjoyable stay.
Comment from Hotel Management
10 Oct 2023 by The Chania Hotel Team, Hotel Management
Dear Jasmit thank you for your feedback. We are glad that we manage to make your stay here with us a memorable one and hope to see you back again soon.
