Ratings based on 65 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Sep 2023
1wk in Sept in a group of 40-60yr old women.
Pros:
Staff were polite, helpful and friendly.
Lovely sunset view from the Terrace Bar.
Short walk to Ixia bars/restaurants, on a main bus route for Ixia, Rhodes and airport. Taxi’s come quick if ordered by Hotel. There’s a rank just outside too.
There are 2/3 shops to pick up essentials, typical holidays gifts and beach stuff.
There are 3/4 bars/restaurants right outside hotel.
Reception were helpful with a room change.
5mins walk (across a main road or using an underpass) to the beach / sea.
The pizza at the pool bar was nice.
The barman in the lobby bar was great.
Cons:
The whole place needs a refresh. Especially soft furnishings. It’s very dated. I felt we paid well over the odds for what it was.
The All Inclusive buffet was challenging, we ate out 2-3 nights out of 7. There were some live cooking stations but the quality and taste didn’t work.
Rooms are VERY basic.
We didn’t see any decent entertainment all week, except what was coming out of the kids club.
The worst beach I’ve ever been to in my life - it was like dirt rather than sand, lots of plastics and cigarette butts and you definitely need to buy rubber beach shoes as it’s all pebbles.
Just go B&B and use it as a base to explore Ixia & Rhodes if you get a really cheap deal. Try Villa de Mar and Amalfi Coast in Ixia.
by A verified traveler from Belfast
Posted 21 Oct 2019
The staff were superb, the food was great and the all inclusive package was fantastic. The rooms were cleaned daily and provided ample room.
by A verified traveler
Posted 17 Oct 2019
by A verified traveler from East of Engkand
Hotel let down day the food and inclusive drinks
Posted 14 Oct 2018
Pros: The staff,facilities and the cleanliness.
Cons: Definately both the inclusive drinks,both spirits and soft drinks. Also the food which is repetitive and mostly of poor quality.
Location: Slightly isolated location with not much choice of bars,restaurants,shops. Superb gift shop selling quality handmade ceramics and glassware near hotel
The staff including the manager are great. It is very clean and has a nice spa. However the inclusive drinks are very poor especially the spirits which bare no resemblance to the originals. I went to the nearby shop and bought my own bottle of whisky on the first night. Although not as bad,the food is repetitive and mostly of poor quality. We ate out many times in the evening even though we were all inclusive.The manager explained that they had to keep within a budget. I would suggest they divert more money to the food and drink. They are by far the main reasons why I would not return. There are not many restaurants within easy walking distance. Beware of recommendations from the locals because everyone has a relation or friend linked to a restaurant. Ask another tourist if they’ve tried any. We were always able to get a sunbed near either of the clean pools. This hotel seems very popular with Germans,French,Skandinavians and Russians. Some who lack any manners,especially in the restaurant. The evening entertainment is poor except for the Greek night with local dancers. The rest of the evenings it is the hotels enthusiastic but amateur animation team who are much better suited to the daytime activities. The beach just across the road is not very good and very windy and stony. Wear something on your feet as it’s very uncomfortable. The hotel is situated between Rhodes town and Lalysos with not much choice of facilities and restaurants.
by A verified traveler
Friendly and relaxing
Posted 1 Oct 2018 on HotelsNice place. Great surprise that it was all inclusive! We didn't know when we booked it.
Comment from Hotel Management
24 Oct 2018 by s, Hotel Management
Many thanks for your kind email.
We are always very happy to read that our guests have enjoyed their staying with us and for sure we would be very happy to have the chance and welcome you again in one of our hotels in the near future.
Thanking you
With our kind regards
Soula Vasilotou
Rew manager
by A verified traveler
GREAT PEOPLE, MADE OUR STAY. GREAT LOCATION.
Posted 11 Jun 2018 on HotelsWhat makes this hotel special is the staff, always smiling, helpful and kind, something that can always make or ruin a holiday so for us, they made our holiday. 2 lovely swimming pools (it would have been nice it the hotel puts a sign for "adults only" in one of them as there is plenty of room for children on the bigger swimming pool where all the activities take place. Good selection of food and snacks. The staff at the cocktail bar were lovely too, local drinks do not taste as good as the branded ones but I guess you expect this in an all inclusive resort. Great location, bus stop just outside the hotel. Beach also a few steps away.
Recommended
for Everyoneby A verified traveler from london
good hotel
Posted 11 Sep 2017
Pros: nice
Cons: haveing mor double beds than single beds
Location: nice centralised location close to taxi and bus stand
enjoyed a lot wih good hard working friendly staff
Comment from Hotel Management
18 Sep 2017 by Soula, Hotel Management
Many thanks for your kind e mail.
We are always very happy to read that our guests have enjoyed their staying with us and for sure we would be very happy to have the chance and welcome you again in one of our hotels in the near future.
Kindly be informed that the hotel has more single beds than double beds.
Thankin you again..!!
With our kind regards
by A verified traveler
Average hotel, nothing special
Posted 28 Jun 2016Somehow they had managed to overbook the hotel which meant we were staying in a different hotel for the first 2 nights. When we finally got back to this hotel is was very disappointing. The staff were fairly useless and a little rude. The food was pretty tasty, can't complain about that. Shame they didn't know how to pour beer. All in all I wasn't very impressed with the hotel. Wouldn't recommend to anyone going to Rhodes, at all.
Recommended
for Everyoneby A verified traveler from essex
e n m,essex
Posted 29 Sep 2014
Pros: Hotel was convenient for our needs, bus stop right outside so travelling into old town was easy, plenty of sunbeds, pool area and bar kept very clean.
Cons: red dragon in restaurant needed to be used properly with show cooking and more choice.
Stayed at cosmopolitan, Ixia for one week from September 11th 2014, arrived lunchtime and was told straight away to go and eat, which we did, on return to reception the lady said we were having to be transferred to another hotel bout 5 minutes down the road as they had a problem! they took us by car and said they would collect us after 12 noon the following day. the other hotel was fine apart from the food wasn't that great. They collected us at 1230 pm on now the second day and was booked in cosmopolitan. Room was nice overlooking pool and seaview which we had asked for. All staff were friendly, food was good, and hotel was clean as was room.
Nicky (think that was her name) was the lady on reception, she was lovely and couldn't apologise enough! she wouldn't say what the exact problem had been but was having to do it again the following day to another 14 people!!!!!!!!!!!! Somebody needs to take responsibility, in management, to stop this happening! Nicky coped with her job extremely well and looked after her clients to the best of her ability.
Despite this problem we would be more than happy to return to this hotel.
by A verified traveler from uk
