Ratings based on 166 Verified Reviews

4.5 out of 5
78% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 14 Jun 2024
This was a great hotel with a Fantastic breakfast! The staff are very kind and helpful! There are 2 main reasons we rated this stay a 4 out of 5. 1). The floor tiles are Extremely slippery when wet. Be very careful getting out of the shower!! 2) The food and drinks around the pool and beach are way way overpriced! We observed most people just ordering water….the hotel really should consider lowering their prices.
5 out of 5
by A verified traveler from Worthing

Posted 28 Sep 2023
Lovely hotel, good food, great peaceful location.
5 out of 5
by A verified traveler

Best hotel in Crete

Posted 24 Sep 2023 on Hotels
It is the gem of Crete and the best spot in Elounta. Loved every second of it! Food was off the dial and top notch and the only hotel with the best private beach! Special shout out to Gregor and Chris, and all the other friends we made! Best of the best! A true five star! Can’t wait to go back and nice and early in 2024! Must try Samurai Sushi as it is the best sushi and sashimi I ever tried and I am from Vancouver Canada which is known for top notch Japanese. Poseidon is a must as well and special thanks to Marianna and her team!
Comment from Hotel Management
25 Sep 2023 by Guest Relations Department , Hotel Management
Dear Mr. Kevin,We would like to thank you for your kind review.Thank you also for your kind words on our dedicated staffand for our a la carte restaurants,Samurai Sushi Bar & Restaurant and Poseidon.We will be very pleased to welcome you back next summer.We really appreciate your feedback.Our best regards,Drakaki MariaGuest Relations Manager
5 out of 5
by A verified traveler

Posted 4 Sep 2023
Loved the ambiance. The staff are kind, attentive. When we needed the services of a doctor they were helpful and arranged everything we needed. Very hilly, but they are quick to offer services of a golf cart/club cart. Rooms beautiful, elegant, full of opulence. Breakfast buffet well stocked and great options.
Comment from Hotel Management
10 Sep 2023 by Guest Relations Department , Hotel Management
Dear Mr. Brian,We would like to thank you for your positive review.We were pleased to offer you our best possible servicesand provide you with medical assistance.We highly appreciate your feedback and we hope to welcome you back in our Hotel,in the future.Stay safe.Best regards,Drakaki Maria Guest Relations Manager
5 out of 5
by A verified traveler

Posted 22 Aug 2023
Amazing!!
Comment from Hotel Management
26 Aug 2023 by Guest Relations Department , Hotel Management
Dear Mr. Manmeet,We would like to thank you for your positive review.We are very pleased to see that you enjoyed your stay with us.We would be happy to welcome you back in the future.Best regards,Drakaki MariaGuest Relations Manager
5 out of 5
by A verified traveler

Posted 3 Aug 2023
Our stay was absolutely delightful. The views from every angle were truly awe-inspiring. The amenities were excellent and the service provided was nothing short of exceptional. Our stay provided us with the perfect opportunity to unwind and relax. We would definitely come back!
Comment from Hotel Management
8 Aug 2023 by Guest Relations Department, Hotel Management
Dear Ms. Fahmy,We would like to thank you for your positive review.We are very pleased to hear that you enjoyed your stay with us so much, and that you found our services exceptional.We hope to welcome you back again in the future.Best regards,Drakaki MariaGuest Relations Manager
5 out of 5
by A verified traveler

Posted 28 Jul 2023 on Hotels
Comment from Hotel Management
29 Jul 2023 by Guest Relations Department , Hotel Management
Dear Guest,We would like to thank you for your positive review.We are very pleased to see that you enjoyed so much your stay with us.We hope to welcome you back in the future!.Thank you. Best regards,Drakaki MariaGuest Relations Manager
5 out of 5
by A verified traveler

Posted 12 Jul 2023 on Hotels
Comment from Hotel Management
14 Jul 2023 by Guest Relations Department, Hotel Management
Dear Guest,We would like to thank you for your positive review.We are very pleased that you enjoyed your stay with us.Best regards,Drakaki MariaGuest Relations Manager
4 out of 5
by A verified traveler

Posted 6 Jul 2023
Exclusivity of the beach
Comment from Hotel Management
14 Jul 2023 by Guest Relations Department, Hotel Management
Dear Mr. Leeng,We would like to thank you for your positive review.We are very pleased that you enjoyed staying with us.Best regards,Drakaki MariaGuest Relations Manager
5 out of 5
by A verified traveler

Great place to relax!

Posted 30 Jun 2023 on Hotels
Beautiful hotel with great private beach. Location is rather isolated but they do their best to provide anything you need. Food and beverages are rather expensive but expected.
Comment from Hotel Management
14 Jul 2023 by Guest Relations Department, Hotel Management
Dear Mr. Greg,We would like to thank you for your positive review.We highly appreciate your positive feedback.Best regards,Drakaki MariaGuest Relations Manager