Ratings based on 121 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Apr 2024
Situated on shore in a central location with many restaurants nearby. Breakfast was excellent. Room was fine, if basic. Hotel has a small parking lots a few hundred meters distant. On street parking looks doable. The hotel offered a nice farewell gift. Overall, pleasant. It undoubtedly will be nicer when weather is warmer, the pool is usable, and the activity on the shore is busier.
by A verified traveler
Posted 25 Oct 2023 on Hotels
We arrived early as I was suffering from food poisoning. They let us checkin early and have us a better room because it was clean. That is mercy and compassion. Beautiful sea views from our balcony. A+ stay.
by A verified traveler from Waldorf
Posted 15 Jul 2023
Amazing panoramic view. Excellent 2 BDRs apt with shower and Jacuzzi in one of the BDroom. Great chiice of restaurants, beach at 5 min walk. The Hotel is on the upper side of the village. Great place for families.
Comment from Hotel Management
22 Jul 2023 by Palazzo Greco, Hotel Management
Dear Mr.Massimo,We are very glad that your stay at our hotel was what you expected. We hope to have you with us again soon.We wish you all the very best.Kind regards,Haris Athousaki
by A verified traveler
Posted 11 Sep 2022 on Hotels
Comment from Hotel Management
13 Sep 2022 by Palazzo Greco, Hotel Management
Dear Mrs.Karin,Thank you for your feedback!! We are looking forward to welcoming you back next year!Kind Regards,Palazzo Greco Team
by A verified traveler from Stoneham
Posted 18 Aug 2022
by A verified traveler
Posted 9 Jul 2022
From the beginning to the end , was Beyond amazing , we arrived super late there where really accommodating and nice , we woke up super late , they where kind to us and let’s us check out late , we had an event to a near city and we need a place to get ready , they allowed us to shower and to get ready .
I’m so grateful for this amazing hospitality and speechless on how they where so accommodating and kind
The city of creta and there people are friendly and helpful
Comment from Hotel Management
19 Aug 2022 by Palazzo Greco, Hotel Management
Dear Mrs.Claudia,We also love to read that you overall enjoyed your stay. As we aim to provide an amazing experience to our guests we are always doing our best in order to provide better services and facilities.We hope to see you again!!Kind regards,Palazzo Greco Team
by A verified traveler
Posted 2 Jul 2022
Great location. Very friendly staff. Clean room. Nice pool
Comment from Hotel Management
3 Jul 2022 by Palazzo Greco, Hotel Management
Dear Mr.Robert, We are grateful for your nice comments. Your satisfaction is our greatest reward.
We hope to see you again!
Kind regards,
Palazzo Greco Team
by A verified traveler
Posted 27 Jun 2022
The most amazing views! Very convenient to walk and enjoy Agia Galini from the hotel. The breakfast was really good. Parking in shade. Wish we had booked to stay longer…we will next time. We were upgraded to an apartment on the third floor - the views are even more spectacular
Comment from Hotel Management
27 Jun 2022 by Palazzo Greco, Hotel Management
Dear Mrs.Paula,
We are very happy that by choosing our hotel you had the vacation you had imagined ... we hope to have you with us again soon.
Kind Regards
Palazzo Greco Team
by A verified traveler
Posted 16 Aug 2021 on Orbitz
The staff is AMAZING!!! Warm, welcoming and so helpful!
The location is great and easy to find!
Comment from Hotel Management
28 Aug 2021 by Palazzo Greco Team , Hotel Management
Dear guest, Thank you very much for your visit and your compliments. We look forward to welcoming you again very soon.
Kind Regards, Palazzo Greco team
by A verified traveler
Nice hotel but not 4 stars
Posted 26 Jul 2021 on HotelsNice hotel but not 4 stars. Pros are service (all service providers were charming), breakfast was very good, and the sea view is amazing (a big plus for the breakfast). Cons are that the swimming pool is well below expectations: small, shallow (1.10m) and some of the rooms have doors and outside tables that literally touch the pool - I felt I am intruding their privacy when using the pool. Room was way too small, especially the bathroom, and even more - the shower. My room had view to the parking and noise from the street (the main street of the village). There were no sea view rooms available. Of them, I found those on the lower level to be too close to the pool and the public space.
Comment from Hotel Management
27 Jul 2021 by Palazzo Greco Team , Hotel Management
Dear guest, Thank you for taking the time to write your review because this way we become better and offer you better services.
We are sorry if we were not worthy of your expectations.
We hope in one of your next visits to Agia Galini to accommodate you in another type of room.
Best regards Palazzo Greco Team
