Ratings based on 19 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Aug 2023
Really great place to stay, came on a lads holiday with 3 others, great room size and balcony. Is further from the strip then most but a ten euro taxi which reception was able to book solved that problem.
Food was good for a three star, lots of options, and the pool always clean with plenty of sun beds.
Comment from Hotel Management
4 Sep 2023 by Oscar Hotel team , Hotel Management
Dear valued guest,Thank you for taking the time to share your honeset feedeback with us. I am thrilled to hear that you enjoyed your holidays in our hotel and i will make sure to share your feedback with the rest of team. We hope we will be able to welcome you again in the near future.Best Regards, Oscar Hotel team
by A verified traveler
Posted 21 Jul 2023
The atmosphere around the pool and the distance from the strip were the only good things about this location. Our bedding had mould on, and my friends tshirt also grew mould on there after one night of being on the floor. There were ants crawling literally everywhere, and the hotel was ridden with mosquitos- we have pictjre proof.The amount of bites we all had was unbearable and the salt water shower did not help whatsoever- I wish we knew this before we booked. Breakfast was not edible in the slightest. The pool bar ladies were lovely, but communication between staff was very poor. The night time receptionist had no idea what he was doing and flapped under pressure. One of the nights when our power broke, he left us without power all night as he had no clue what to do, and also when we went to collect our passport he was unhelpful as he had no idea where the keys were. I would not recommend or return to the hotel.
Comment from Hotel Management
22 Jul 2023 by Nikoletta Margari - Reservations Executive , Hotel Management
Dear valued guest,Thank you for taking the time to share your valuable feedback with us.We're sorry to hear that you had an unpleasant experience while staying with us. Mouldy stuff have never been found before as we make sure to clean and sanitize thoroughly prior to our guest's arrival. However, please allow me to investigate the matter with the relevant department and put action into words.Additionally, please note that our property is nature-surrounded, therefore insects can always be found. However, it is our top priority to arrange monthly decontamination in order to avoid their spread. Lastly, we strive to provide exceptional customer service and it's disappointing to hear that we fell short in your case. We will address this with our staff and take steps to ensure that all customers receive the assistance they need.Once again, please accept my sincere apologies, and do not hesitate to contact us in case you need to discuss this further as we remain at your service. Best regards, Nikoletta Margari - Reservations Executive
by A verified traveler
Posted 29 Jun 2023 on Hotels
Comment from Hotel Management
14 Jul 2023 by Nikoletta Margari - Reservations Executive, Hotel Management
Thank you so much for sharing your feedback about our services. Your positive rating matters to us, while we will make sure that feedback will shared to our team. We hope we can serve you again in the near future.Best regards, Nikoletta - Reservations Executive
by A verified traveler
Posted 24 Sep 2022
A good stop over apartment if you are looking for somewhere close to the airport.
The option to order food was not available when we arrived so we needed to walk to a neighbouring hotel that was still open for food.
by A verified traveler
Posted 18 Jul 2022 on Hotels
Recommended
for Everyoneby Ellie from Athens, Greece
Wonderful hotel!
Posted 28 Aug 2012The Oscar hotel is a jewel of a hotel on the outskirts of Lagana, away from the hustle, bustle and noise of Lagana, yet within walking distance. The hotel is clean and comfortable and the staff very helpful. The pool was lovely - a great place to relax after seeing the sites and swimming at the beach. The pool bar had a variety of tasty food, and was not expensive. You can get a full English breakfast for 4.80 Euro! Our room was very comfortable and the kitchen was fully equipped - it would be easy to prepare simple meals there!
by A verified traveler
Posted 4 Aug 2023
Posisizione strategica, personale gentile e diaponibile, struttura buona , migliorare pulizia delle camere
Comment from Hotel Management
6 Aug 2023 by Eleftheria Panou- Res. Executive , Hotel Management
Dear valued guest, Many thanks for sharing your feedback with us. Our team works very hard to serve our guests in the best possible way. We will also make sure to share the feedback with our team as well as take action to improve the negative aspects mentioned. We hope to see you again very soon.Best regards, Eleftheria Panou- Res. Executive
by A verified traveler
Posted 21 Jul 2023
Rummet var gammalt med en tv som inte fungerade så bra. Badrummet var ofräscht och balkongen var smutsig. Hotellet kunde enkelt få en 4 men det var fullt med turister från UK som brukade komma vid 3 eller 4 under natt och skrika och försöka bada i hotellets poll. En gång försökte dem bränna toalett artiklar i rummet. Personal i frukost var snäll och försökte förstå problemen. Personal i receptionen var inte så trevliga som vi känner till från andra hotel.
Comment from Hotel Management
21 Jul 2023 by Nikoletta - Reservations Executive , Hotel Management
Dear valuable Guest, Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. Please allow me to investigate the matter with the executive housekeeper as this is not the level of service we strive to provide.Moreover, please note that we are trying our very best to keep the nosie to the minimum as well as provide warnings to individuals who missbehave.We're grateful for your feedback and we will make sure to share it across the departments, while taking actions. Please do not hesitate to contact me directly in case you would like to disscuss it further.Best regards,
by A verified traveler
Posted 4 Oct 2022
by A verified traveler
Posted 16 Sep 2019
Non mi e piaciuto che la struttura ti faccia pagare 7 euro al giorno l'aria condizionata e la pulizia della stanza e il cambio ascìugamani avviene ogni 2 giorni in quanto sulla descrizione dell'hotel non vengono elencate queste pecche. Mi dispiace perche il personale era molto cortese
