Ratings based on 118 Verified Reviews
3.6 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Very good.
Posted 13 Oct 2023 on HotelsPleasant staff. Excellent room with a great view. Wifi was good and central to main tourist area in town.
by A verified traveler
Staff need some attitude adjustments
Posted 11 Sep 2023 on HotelsI read reviews and thought it can’t be that bad … but the customer service ranges from non existent to negative.
The location is fabulous if using the ferries which is why I chose to stay here - and price. Bathroom tiny and shabby. Side sea view and no balcony - the front rooms should be better.
It took over 5 minutes after ringing the reception bell for someone to appear at checkout. She was perfunctory and had a charm bypass. When I asked if I could leave my luggage she gestured to the floor near the stairs ‘anywhere’. Given that no staff were present at reception or the bar ( busy in the kitchen) I opted to keep my luggage with me. Staff are evidently multi-tasking - perhaps the reason for sour expressions.
by A verified traveler
Posted 24 Aug 2023
Very clean and comfortable room. Only negative comment, our room didn’t have a balcony, so drying bathing suits and towels was pretty hard.
by A verified traveler
Posted 17 Aug 2023
The only good thing about the hotel is the location.
The room was very old, the whole place is falling apart for example beds had a weird smell, broken dirty furniture, even the toilet bin was rusty and pedal was completely broken with a metal thing coming out which you had to puss to then open the bin, which cost like what 5 euros to replace??!!
There was a whole drama to have AC in the room as they remove the remote control of the AC once the room is empty so they gave it to us when we did the checkin. But then they also had turned off the switch from downstairs for the AC, and we had to ask the cleaning lady for help so she call them to switch it on. Then the remote control had lost connection with the AC as was removed from the room and they had to give us another. Too much trouble to just open the AC, it took us 30 min to resolve this.
Service and staff was average, the cleaning lady was kind and helped us with the AC as mentioned before. During our checkin the manager was telling off the receptionist. Later she also had a fight with the two cleaners just outside our room, to the point that one of the other residents on the floor had to actually ask them to keep it down because she was sleeping!
Overall, I know the location is convenient but try to avoid staying there, it does not worth your money at all.
by A verified traveler from Pismo Beach
Posted 10 Aug 2023
by A verified traveler
Great location for the price
Posted 21 Jul 2023 on HotelsGreat location for restaurants and the town, and lovely sea view. Room in need of a refurbishment- beds lumpy, and walls, curtains, bathroom very tired and worn. Clean though.
by A verified traveler
Posted 4 Jul 2023 on Hotels
Comment from Hotel Management
6 Jul 2023 by Panos, Hotel Management
Thank you very much! We look forward to welcome you again!
by A verified traveler
Posted 19 Jun 2023 on Hotels
Comment from Hotel Management
6 Jul 2023 by Panos, Hotel Management
Thank you very much! We look forward to welcome you again!
by A verified traveler
Central location
Posted 16 May 2023 on HotelsFriendly staff. Central location. Comfortable room with a view.
Comment from Hotel Management
6 Jun 2023 by Panos, Hotel Management
Thank you very much!
by A verified traveler
Posted 13 Jan 2023 on Hotels
