Ratings based on 103 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Aug 2023
I’d say this is a very quiet hotel. On the first night the air conditioning wasn’t working in my room which made it very difficult to sleep. They fixed the issue immediately. I did notice that the cleaners didn’t change the bed sheets and they didn’t give me clean towels on my first night. I didn’t spend that much time in the area but it seemed safe. The breakfast had a wide variety to choose from. The pool doesn’t open until around 9.30 and closes at 6pm and the bar was only open 9-11pm
by A verified traveler
Posted 10 Oct 2018
Close the beach and main road, nice pool with a bar. All areal is very clean
Comment from Hotel Management
24 Jul 2019 by The Hotel Manager, Hotel Management
Dear Valuable Guest, thank you for your preference to Mrs Chryssana Hotel and for your nice review. We look forward to welcoming back soon. Kind regards
by A verified traveler
Posted 2 Oct 2018 on Hotels
Comment from Hotel Management
24 Jul 2019 by The Hotel Manager, Hotel Management
Dear Valuable Guest, thank you for your preference to Mrs Chryssana Hotel. We are happy that in general you have enjoyed your stay with us and we assure you that we will try our best to make imrove our services. Remaining at your entire disposal and hoping to see you again. Kind regards
by A verified traveler
Posted 20 Jun 2018 on Hotels
Comment from Hotel Management
24 Jul 2019 by The Hotel Manager, Hotel Management
Dear Valuable Guest,
thank you for visiting Mrs Chryssana Hotel at the island of Crete and for your positive rating.
We are looking forward to welcoming again.
Kind regards
Recommended
for Everyoneby A verified traveler from Brighton, UK
Clean and comfortable hotel in peaceful location
Posted 24 Oct 2017We enjoyed our stay at the Chrysanna Beach Hotel. The staff were very friendly and helpful, and the facilities are well kept, especially the landscaping and beautiful pool area. Our room was bright, clean and nicely decorated. Breakfast was a mix of cold and hot buffet, which varied slightly in the 10 days of our stay.
The official hotel photos make the hotel look amazing, so bear in mind this is a 3* hotel. One of the photos is of Balos Lagoon which is an hour drive away!!! (but worth a trip)
We would have liked a shower curtain in the bathroom to avoid a flood every time we showered!
Overall we were very pleased with our stay.
by A verified traveler from montreal
All is good except the rooms: their not bad but...
Posted 15 Aug 2017
Pros: the staff, the pool. the carbonara. the cats.
Cons: the design. the rooms are not up to date.
The room was NOT what the pictures showed. On the website it look like all is renovated and luminous...
It is very clean and all but it looks like a hotel room from a 2 star hotel in cuba. So we were verrry desappointed since this is not what we saw online.
The pool is great. the staff is great. Reallly they were. So nothing to say about that.
there is nothing much in the village nearby but if you like being in the middle of nowhere (well...all is accessible by car don't worry) then the place is for you. The beach really close to the hotel is not that great (pebbles and some algua and sometimes biiig waves)
We stayed 4 nights there. the hotel served as a base for our expedition in the region. Which is great.
The menu didn't change once while we were there. so that is a bummer.
So i wouldn't recommand it to friends who like nice design hotels. But if you are not to fussy about it .. it was a nice place.
I assure you, the pictures showned have been photoshoped at least for the rooms (saturated with brightness so you don't really see the ageded furniture. Rooms are not that bright and furniture is much older (still very clean) they it seems.
It was still a great stay but with a sour not about the apparences.
Staffs were great. very nice.
by A verified traveler
Posted 6 Aug 2017
Great location, very nice pool, but not good rooms. Rooms are very dated making any long stay quite uncomfortable.
Breakfast not good at all.
Overall quite overpriced for what it had to offer.
Recommended
for Everyoneby A verified traveler from Sussex, England
Quiet hotel in peaceful location.
Posted 26 Jul 2017Attractive hotel & pool with friendly staff. Quiet location but only 15 mins walk from village with some lovely seafront tavernas - lots of choice so no need to eat in the hotel at night. Not a sandy beach - but that keeps the crowds away. Good location (with a car) for touring western Crete.
by Roy
Relaxing hotel with great pool.
Posted 27 Jun 2017 on HotelsVery relaxing hotel with superb pool. Excellent waterside restaurants a 10 minute walk away. Beds and pillows a bit hard, very slow wifi, but nothing else to complain about!
Recommended
for Couplesby A verified traveler from Cyprus
Serene location
Posted 23 May 2017 on Ebookers
Pros: Cleanliness, friendly staff, food, views, location
Cons: Shower in bathroom could be updated.
Location: Close to village with many restaurants. Virtually on beach. Close to bus stop with buses to Chania.
Wonderful welcome with cold glass of Orange juice. Lovely views of the Sea. Staff very friendly. All areas of the hotel very clean. Pool area very relaxing. Pleasant short walk to the village. Will be returning.
