Ratings based on 71 Verified Reviews

3.9 out of 5
82% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Oct 2023
We love the modern style of the room and the sun beds on the balcony.
Comment from Hotel Management
28 Oct 2023 by Guest Relations, Summer Palace, Hotel Management
Dear Jessiman Marie,thank you for your positive feedback and rating on our Resort. We are very glad that your stay with us was a pleasant experience. We were delighted to have you with us and look forward to welcoming you back again.With kind regards
3 out of 5
by A verified traveler

Posted 17 Oct 2023
The beach was superb and you could stay all day as you could get food and drink . The staff were almost all friendly but the food was standard . The place was clean and you could get a cart to beach / supermarket the drivers were very friendly . The Mediterranean brunch was my favourite meal and staff consistently lovely here .
Comment from Hotel Management
17 Oct 2023 by Guest Relations, Summer Palace, Hotel Management
Dear Julie,Thank you for taking the time to share your recent experience at Summer palace. We are glad you enjoyed your stay with us and hope to welcome you back next summer. Best regards
3 out of 5
by A verified traveler

Posted 8 Oct 2023
Staff make this hotel, everyone lovely. Food hit and miss. Room, great think we had the best, watching the sun go down. All in all we enjoyed our 2 weeks. Lovely island, must hire a car to see all the nooks and crannies.
Comment from Hotel Management
9 Oct 2023 by Guest Relations, Summer Palace, Hotel Management
Dear Guest,Thank you for taking the time to post your comments about your stay at Summer Palace. We are very pleased to read that your stay with us was a pleasant and rewarding experience.Your comment for the food is well noted and we will try to make our best in order to improve it.We wish you all the best and look forward to welcoming you back again.
4 out of 5
by A verified traveler

Posted 21 Sep 2023
Everything was great
Comment from Hotel Management
28 Sep 2023 by Guest Relations, Summer Palace, Hotel Management
Dear Edson Joaquim da Cruz ,thank you for taking the time to post your positive feedback on our Resort! We are very pleased that you have enjoyed your stay with us!We were delighted to have you with us again and we look forward to your next visit!Best regards
4 out of 5
by A verified traveler

Posted 6 Sep 2023
Comment from Hotel Management
28 Sep 2023 by Guest Relations, Summer Palace, Hotel Management
Dear Justin,thank you for taking the time to post your positive feedback on our Resort!We wish you all the best and we look forward to welcoming you back!With kind regards
2 out of 5
by A verified traveler

Posted 26 Aug 2023
Comment from Hotel Management
28 Sep 2023 by Guest Relations, Summer Palace, Hotel Management
Dear Lisa,thank you for taking the time to post your rating about Summer Palace.We hope to have the opportunity to have you again in the future so that we can improve your experience!We wish you all the best!With kind regards
2 out of 5
by A verified traveler

Posted 22 Aug 2023
Comment from Hotel Management
28 Sep 2023 by Guest Relations, Summer Palace, Hotel Management
Dear Evangelos,thank you for taking the time to post your rating about Summer Palace.We hope to have the opportunity to have you again in the future so that we can improve your experience!We wish you all the best!With kind regards
5 out of 5
by A verified traveler

Posted 21 Aug 2023
Great facilities, friendly attentive staff, great food, lots of sunshine. Loved all of it.
Comment from Hotel Management
28 Sep 2023 by Guest Relations, Summer Palace, Hotel Management
Dear Jennifer,thank you for taking the time to write about Summer Palace. We are very pleased that you have enjoyed your stay with us!We will be looking forward to seeing you again!With kind regards
3 out of 5
by A verified traveler

Posted 18 Aug 2023
It’s a nice hotel but too expensive for what it is. I also believe you need a car if your staying here and want to explore. No other restaurants are near by / walkable . This hotel is all inclusive.We had a reservation at the sushi Al a crate restaurant and we did not like any of the food. Everything was cold and was not made to order. I would rate it a 0 out of 5 . We did however enjoy the Italian / Mediterranean restaurant the med. Buffet can be a hit or miss. Beach gyro station always had a long line. Overall good rating is a 2.5 out of 5. Staff is welcoming. The room we got was close to the main building so it kept us up at night hearing the arcade games. I had a hard time finding a beach lounger since everyone claims the chairs. In my opinion the pool is cloudy/ foggy.
Comment from Hotel Management
30 Sep 2023 by Guest Relations, Summer Palace, Hotel Management
Dear Christiana,Thank you for taking the time to write about your recent experience at Summer Palace Hotel.Regarding the Dusk Bar restaurant, we wish to inform you that the available menu is containing exclusively cold dishes. Apologies for the miscommunication there.Concerning the beach bar, please note that the frequency of customers depends on the period of time someone is visiting our hotel and unfortunately during high season we are facing some delays. We will work on that.As for the beach loungers, we wish to mention that except the infinity pools, there are six extra pools and many sun loungers and parasols on the upper side of the hotel.Nonetheless, we honestly appreciate your positive feelings about our Med a la carte restaurant and our staff.We wish you all the best and we hope have the opportunity to welcome you again in order to improve your experience! Best regards
5 out of 5
by A verified traveler

Posted 25 Jun 2023
Comment from Hotel Management
30 Sep 2023 by Guest Relations, Summer Palace, Hotel Management
Dear Chloe Hjelm,thank you for taking the time to post your positive rating about our Resort!We wish all the best and we look forward to welcoming you back!Best regards