Ratings based on 489 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bolton
Posted 21 May 2024
Lovely Hotel, staff can’t do enough for you. Very enjoyable one week stay 👍
Comment from Hotel Management
22 May 2024 by Mitsis Selection Alila, Hotel Management
Dear Steven ,Thank you for sharing your experience with us! We're thrilled to hear that you had a lovely stay at Mitsis Selection Alila. Our team takes great pride in providing exceptional service, and it's fantastic to know that they went above and beyond to ensure your comfort and enjoyment throughout your one-week visit. We hope to welcome you back for another unforgettable stay in the future!Warm Regards,
by A verified traveler
Posted 21 May 2024
Everything!!! Money well spent! The staff is amazing very kind people!!!
Comment from Hotel Management
22 May 2024 by Mitsis Selection Alila, Hotel Management
Dear Niesiha,We're absolutely thrilled to hear that your stay at Mitsis Selection Alila was everything you hoped for and more! It's fantastic to know that you found value in your investment and that our staff's kindness and hospitality made your experience unforgettable. Your satisfaction means the world to us, and we can't wait to welcome you back for another incredible stay in the future!Warm Regards,
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
16 May 2024 by Mitsis Selection Alila, Hotel Management
Dear Kevin Ka Wing ,Thank you for taking the time to share this amazing rating about your recent experience with us.It was a pleasure having you and we are looking forward to welcoming you back in the near future.Best regards,
by A verified traveler
Posted 11 May 2024
Great atmosphere and entertainment. Enjoyed the dining experience and not far to town. But for my room and its location, I would have rated it excellent.
Comment from Hotel Management
12 May 2024 by Mitsis Selection Alila, Hotel Management
Dear Wannie,Thank you for sharing your feedback with us! We are thrilled to hear that you enjoyed the atmosphere, entertainment, and dining experience during your stay. We understand the importance of a comfortable room, and we apologize if your room's location did not meet your expectations. We hope to have the opportunity to welcome you back for an even more exceptional experience in the near future!Best regards,Mitsis Selection Alila
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
14 May 2024 by Mitsis Selection Alila, Hotel Management
Dear Karin,Thank you for your commendation of Mitsis Selection and for your 5 star review. We trust you had a wonderful stay and look forward to hosting you again once more.Best regards,Mitsis Selection Alila
by A verified traveler
Posted 9 May 2024
Great hotel to stay at, and so many food options. Also it's great that you get a free water bottle to keep you cool throughout your stay.
Comment from Hotel Management
11 May 2024 by Mitsis Selection Alila, Hotel Management
Dear Georgina,Thank you for your wonderful review! We're delighted to hear that you had a great stay at Mitsis Selection Alila and enjoyed the wide range of food options available. Providing our guests with a variety of culinary choices is important to us, and we're thrilled that you appreciated it.We're thrilled that you appreciated the complimentary water bottle during your stay. It's our pleasure to provide such amenities as a small gift from us to help you remember the wonderful time you had at our hotel. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warm Regards,
by A verified traveler
Posted 6 May 2024
Excellent quality and service, food and drinks were first class, all staff were amazing, friendly and efficient, accommodation was fantastic
Comment from Hotel Management
8 May 2024 by Mitsis Selection Alila, Hotel Management
Dear Annemarie,Thank you very much for your kind words! We are thrilled to hear that you had such a positive experience with us. Providing excellent quality and service is our top priority, and we are delighted that you enjoyed the food, drinks, and accommodation. Our team works hard to ensure that every guest feels welcome and well taken care of. We truly appreciate your feedback and hope to welcome you back again soon!Sincerely,Mitsis Selection Alila
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
6 May 2024 by Mitsis Selection Alila, Hotel Management
Dear Melody,We extend our sincere gratitude for your investment of time in submitting a five-star review. Your willingness to share your positive experience is truly appreciated, and we eagerly look forward to the prospect of welcoming you again soonBest Regards,Mitsis Selection Alila
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
6 May 2024 by Mitsis Selection Alila, Hotel Management
Dear Noga,Thank you for your valuable time in providing a five-star review. We sincerely appreciate your efforts in sharing your positive experience with us and eagerly anticipate the opportunity to welcome you back in the near future.Sincerely,Mitsis Selection Alila
by A verified traveler
Posted 30 Apr 2024
Beautiful resort!! Excellent & very helpful staff!! Very clean good food & vibes
The best resort I have even been in
Comment from Hotel Management
30 Apr 2024 by Mitsis Selection Alila, Hotel Management
Dear Shamsha,Thank you so much for your kind words and exceptional review of us. We are thrilled to hear that you found it beautiful and that you had an excellent experience with our helpful staff.Ensuring a clean environment and offering delicious food and positive ambiance are top priorities for us,we are therefore delighted that you appreciated these aspects of your stay.Your feedback means the world to us, and we are honored to be considered the best hotel you have ever been to. We truly hope to have the pleasure of welcoming you back in the future for another wonderful experience.Warm regards,Mitsis Selection Alila
