Ratings based on 170 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
5 Jun 2024 by The Mitsis Norida Team, Hotel Management
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had an exceptional stay at Mitsis Norida and appreciate you taking the time to share your experience on Expedia.We are delighted that you enjoyed our facilities and that our staff made a positive impression on you. Providing outstanding service and maintaining a welcoming atmosphere are our top priorities.Thank you once again for your glowing review. We look forward to welcoming you back to Mitsis Norida for another memorable stay.
by A verified traveler from Farmington Hills
Posted 21 May 2024
great views, peaceful, amazing pools and beach, very relaxing
Comment from Hotel Management
21 May 2024 by Mitsis Norida Beach Team, Hotel Management
Thank you for your wonderful review! We're thrilled to hear that you enjoyed the great views, peaceful atmosphere, amazing pools, and beach. It's fantastic to know that you found your stay relaxing. We look forward to welcoming you back to Mitsis Norida Beach for another serene getaway.Best regards,The Mitsis Norida Beach Team
by A verified traveler
Posted 16 Oct 2023
Staff were wonderful, definitely not a five star hotel, rooms very basic
Comment from Hotel Management
26 Oct 2023 by Mitsis Norida Beach, Hotel Management
Dear Nicholas,Warmest greetings form Mitisis Norida Team and thank you for choosing to book our resort for your holidays. It was a great pleasure to host you in our hotel and grateful for your rating here on Expedia. We will be very happy if you choose our hotel for another stay.With best regards,Management and the entire team
by A verified traveler
Posted 12 Oct 2023
Excellent facilities and customer service from staff. Definitely Will visit again.
Comment from Hotel Management
26 Oct 2023 by Mitsis Norida Team, Hotel Management
Dear Evan,Thank you very much for your lovely review. We are delighted to know that you had a pleasurable stay with us and enjoyed our facilities and services.We are happy to exceed your expectations as our main goal is to make unforgettable and memorable the days of our guests, which they spend in our hotel.We will be very glad to have you as a guest and we truly look forward to your next visit.With best regards,Management and the entire team
by A verified traveler
Posted 11 Sep 2023
The property is nice and peaceful, it is away from the centre, but their is a bus to take you thier. I think the rooms do need updating and the buffet restaurant to bring it to 5* and also needs to serve branded drinks which i was told they did before i booked so was abit dissappointed in this.
The pool area is lovely.
I also think it needs water machines so you dont need to queue up for it as the queues where sometimes quite long with 1 person serving.
Comment from Hotel Management
15 Sep 2023 by Mitsis Norida Beach, Hotel Management
Dear Helen, Warmest greetings from Mitsis Norida Team and thank you for choosing our resort for your holidays! Thank you for your feedback after your recent stay in our hotel. We noted your good comments with pleasure and we are endlessly thankful for your supportive and kind compliments! We would like once again to thank you for your feedback as here at Norida we consider our guests constructive comments of utmost importance in order to evaluate the level of our services and facilities and we do hope to have another chance to welcome you to our premises in the future! With best regards, Management and the entire team
by A verified traveler
Posted 1 Sep 2023
Overall an very underwhelming experience and the hotel is in no way 5 stars. Only a small portion of the hotel looks like the images, the rest of the facilities are extremely dated and not to the same standard.
The nicer pool area (cluster of pools shown in main images) are far too small for the hotel capacity. No chance of getting a lounger in the nice area of the pool without waking up at 5am to reserve one. The loungers are also filthy and all the grass paroles are ripped. The “spill-over” loungers around the main pool and the other non-pictured pool and the beach are the plastic blue hospital gurney style loungers, incredibly uncomfortable and certainly not in line with the style the hotel wants you to think you are getting.
The food is bland, this is across the main buffet and a la carte, very little seasoning, almost no vegetarian options. The images of the main restaurant show the small outdoor area, unless you want to queue for 30 mins the actually space you’ll eat looks like a school canteen from the 90s, the crockery is grotty and certainly not 5 star. The 3 a la carte restaurants are another case of false advertising, they’re are all locations within one space and the menus are very limited.
Overall would avoid but we had a nice holiday but purely due to the company we keep and the few lovely staff members, shout out to Ennie at the beach bar who is lovely.
Comment from Hotel Management
15 Sep 2023 by Mitsis Norida Beach, Hotel Management
Dear Kitty,Thank you very much for taking the time to write your personal review for our hotel on Booking website.We truly welcome and value all the comments of our guests as direct feedback always helps us to try harder, in order to exceed our guests’ expectations and continue providing exclusive services.It was most disappointed to learn that certain aspects of your holiday had not met with your expectations and run as smoothly as you had wished and I would like to apologize for any inconvenience caused.Nevertheless, we sincerely regret your personal disappointment and appreciate your feedback relating to your stay with us.Even though we respect your comments, we feel we deserve a second chance, in this case please do not hesitate to contact us in advance.Best Regards,Management and the entire team
by A verified traveler
Posted 31 Aug 2023
Comment from Hotel Management
15 Sep 2023 by Mitsis Norida Beach, Hotel Management
Dear Karen, Warmest Greetings form Mitsis Norida Beach and thank you for choosing our resort for your holidays. We are grateful for your feedback and rating here on Booking website and do hope to have the chance of welcoming you for another stay at our resort.With best regards,Management and the entire team
by A verified traveler
Posted 28 Aug 2023
Excellent place for family holiday
Comment from Hotel Management
29 Aug 2023 by Mitsis Norida , Hotel Management
Dear Sheung,Thank you very much for your lovely review. We are delighted to know that you had a pleasurable stay with us and enjoyed our facilities and services.We are happy to exceed your expectations as our main goal is to make unforgettable and memorable the days of our guests, which they spend in our hotel.We will be very glad to have you as a guest and we truly look forward to your next visit.With best regards,Management and the entire team
by A verified traveler
Posted 27 Aug 2023
Staff friendly can only work with what they have. Rooms basic and extremely noisy in mornings cleaner’s screeching furniture across floors. Buffet food well under par, three restaurants a little better but v average and unreasonable policies.never able to get sun Ed around pool and beach sun Ed’s back breaking.
Comment from Hotel Management
29 Aug 2023 by Mitsis Norida, Hotel Management
Dear Joanne,Thank you very much for your lovely feedback. We are delighted to receive your kind review here on Expedia. All your kind and constructive comments are highly appreciated and we will take them into consideration in order to evolve and provide better services as this is our only goal here in Norida Beach.With best regards,Management and the entire team
by A verified traveler
not a good experience
Posted 24 Aug 2023 on HotelsSuper smart hotel owner has a deal with private transportation. So if you need taxi you need to call 2 hours in advance plus! you need to pay the road where thy are coming. We wanted to hang out and wanted to call taxi but this is the answer from reception. Plus they are not offering any transportation from town to hotel. Food ehh not bad :) Cleaning okay.. facilities are old not like in the photos. There was a electrical leakege on the button next to kids pool.. nobody cared about my warning:) FAR FROM EVERYTHING. No entertainment..Staff is so friendly and nice but I hate the mentality of hotel. If you are couple Dont :)
Comment from Hotel Management
29 Aug 2023 by Mitsis Norida, Hotel Management
Dear Mustafa,Thank you for the time it took to comment and rate your experience with us. We appreciate highly your wish to share this very detailed but we believe also quite subjective review.Nevertheless, we would like to apologize for any inconvenience caused and sincerely regret that you were not satisfied with the service you received. Whilst it is our aim to cater to all tastes and cultures, it appears that we failed in every way during your stay.We sincerely do hope to have another chance to welcome you to our premises in the future!With best regards,Management and the entire team
